Manager Endpoint Engineers

3 semanas atrás

Brasil Pathlock Tempo inteiro

Position Overview

We are seeking a Manager of Endpoint Engineers to lead our endpoint management team in maintaining and securing 600+ corporate devices across our global organization. This remote position requires a leader with a relentless focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks. You will manage a team of 4 engineers and report directly to the VP of IT and DevOps.

Key Responsibilities

  • Lead and mentor a team of 4 endpoint engineers, providing technical guidance and career development
  • Oversee maintenance, patching, and compliance for 600+ Windows and macOS endpoints using NinjaOne
  • Drive automation initiatives to reduce manual processes and minimize end-user contact time
  • Ensure endpoints meet compliance requirements
  • Develop and implement endpoint security policies and procedures
  • Manage vendor relationships with endpoint management and security solution providers
  • Respond to and troubleshoot complex endpoint issues, maintaining hands-on technical involvement
  • Create and maintain documentation for endpoint standards and processes
  • Collaborate with security and IT teams to implement endpoint protection strategies
  • Monitor endpoint health metrics and implement improvements to enhance reliability
  • Coordinate patch management cycles and ensure timely deployment across all devices
  • Lead incident response efforts for endpoint-related security events

Required Skills & Qualifications

  • 2+ years of people management experience in IT or technical teams
  • 5+ years of hands-on endpoint management experience
  • Strong proficiency with NinjaOne or similar endpoint management platforms
  • Experience managing both Windows and macOS environments at scale
  • Demonstrated experience automating endpoint management tasks using PowerShell, Python, or similar
  • Deep understanding of patch management, software deployment, and configuration management
  • Experience maintaining compliance with security frameworks (SOC2, ISO27001, GDPR, CCPA)
  • Strong troubleshooting skills with ability to resolve complex technical issues
  • Excellent communication skills for vendor management and cross-functional collaboration
  • Ability to work independently in a remote environment
  • Must be able to read and speak fluently in English

Preferred Qualifications

  • Experience in cybersecurity or identity governance industries
  • Certifications such as Microsoft 365 Certified: Modern Desktop Administrator or similar
  • Experience with zero-trust security models and endpoint detection and response (EDR) tools
  • Experience with automation tools and scripting for large-scale deployments
  • Background in implementing self-service IT solutions

Work Environment

  • This is a fully remote position
  • Must be available for occasional meetings across global time zones
  • On-call rotation participation may be required for critical issue

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