Senior Engineer, Technology Network

4 semanas atrás

Brasil Pathlock Tempo inteiro

Position Overview

We are seeking a Senior Endpoint Engineer to join our endpoint management team in maintaining and securing 600+ corporate devices across our global organization. This remote position requires a technical expert with a strong focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks. You will report to the Manager of Endpoint Engineers and work alongside a team of 4 engineers.

Key Responsibilities

  • Maintain, patch, and ensure compliance for Windows and macOS endpoints using NinjaOne
  • Develop and implement automation scripts to reduce manual processes and minimize end-user contact time
  • Troubleshoot and resolve complex endpoint issues with minimal escalation
  • Execute patch management cycles and ensure timely deployment across all devices
  • Implement endpoint security policies and procedures as defined by management
  • Monitor endpoint health metrics and proactively identify areas for improvement
  • Create and maintain technical documentation for endpoint configurations and processes
  • Collaborate with security and IT teams on endpoint protection initiatives
  • Participate in incident response for endpoint-related security events
  • Assist in vendor evaluations and provide technical input for solution selection
  • Mentor junior team members and share technical knowledge
  • Participate in on-call rotation for critical endpoint issues

Required Skills & Qualifications

  • 3-5 years of hands-on endpoint management experience
  • Strong proficiency with NinjaOne or similar endpoint management platforms
  • Experience managing both Windows and macOS environments
  • Advanced scripting skills in PowerShell and Python for automation
  • Solid understanding of patch management, software deployment, and configuration management
  • Experience with security compliance requirements (SOC2, ISO27001, GDPR, CCPA)
  • Strong troubleshooting and problem-solving abilities
  • Self-motivated with ability to work independently in a remote environment
  • Excellent written and verbal communication skills
  • Must be able to read and speak fluently in English

Preferred Qualifications

  • Experience in cybersecurity or identity governance industries
  • Certifications such as Microsoft 365 Certified: Modern Desktop Administrator or similar
  • Experience with zero-trust security models and endpoint detection and response (EDR) tools
  • Knowledge of automation frameworks and CI/CD pipelines
  • Experience implementing self-service IT solutions
  • Familiarity with cloud-based device management strategies

Work Environment

  • Must be available for occasional meetings across global time zones
  • On-call rotation participation required for critical issues

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