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Drive customer satisfaction and success as a key member of our Graphic Communications team. We are seeking a Technical Customer Success Analyst to play a crucial role in delivering exceptional service, troubleshooting complex requests, and ensuring timely resolutions. This vital position combines technical expertise, analytical thinking, and customer-focused mindset to deliver high-quality solutions to critical support issues. Deliver specialized technical solutions to escalated support cases Provide proactive, personalized customer experiences Strengthen partnerships between the Customer Support Team and clients through technical excellence and accountability
