Customer Support

4 semanas atrás

Brasil Elevate and Delegate Tempo inteiro

Company Overview:

Our client is hiring a Customer Support & Appointment Coordinator based in Brazil to serve as the friendly, professional point of contact for our customers. You'll manage communication between customers, the design team, and the sales team. This role is perfect for someone who's organized, responsive, and fluent in English and Portuguese.

Key Responsibilities:

  • Interact with qualified leads and guide them through the design and sales process
  • Coordinate with the designer to send initial concepts and manage revisions
  • Send templated messages to customers and handle follow-ups
  • Schedule sales appointments and update internal calendars
  • Handle any post-installation maintenance requests
  • Keep customer records updated in our CRM system

Requirements:

  • Fluent in English and Portuguese (spoken and written)
  • Prior experience in customer support, appointment setting, or coordination
  • Strong communication skills with a professional and friendly tone
  • Tech-savvy with CRMs, email, and scheduling tools
  • Available full-time during EST business hours

Benefits:

  • Client Relationship : You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently.
  • Payments : All payments for your services will be handled by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will directly go to you. 
  • Vacation Leaves and Holidays : While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the discretion of the client. You are expected to align your schedule with the client's business needs and any specific policies or preferences they may have in this regard. 

Salary : $900-$1200/month

Timezone: EST

  • Customer Support Specialist

    4 semanas atrás

    Brasil Neo Group Tempo inteiro

    Customer Support Specialist (Portuguese Speaking)Customer Support Specialist (Portuguese Speaking)Get AI-powered advice on this job and more exclusive features.At Neo Group, where passion meets purpose As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities.Join us for a...

  • Customer Support Specialist

    3 semanas atrás

    Brasil Bonsai Tempo inteiro

    About BonsaiBonsai is the all-in-one platform helping agencies, consultancies, and professional service firms run and scale their operations. From lean 5-person studios to 100-person teams, thousands of businesses around the world rely on Bonsai to streamline their workflows and manage everything from proposals and contracts to time tracking, invoicing,...

  • Onboarding Customer Support

    Há 2 dias

    Brasil Chronos Consulting Tempo inteiro

    Job Description Our client is a leading WordPress page builder plugin. They are looking for Onboarding Support Associates. These are full-time, home office based positions providing customer support via chat or email. As a Tier 2 Onboarding Support Associate, you will provide a high level of support for the future and existing users.RequirementsAt least 2...

  • Customer Support Analyst

    2 semanas atrás

    Brasil EasyHub Tempo inteiro

    Customer Support Analyst Location: Remote, Brazil Work Schedule: Monday to Saturday

  • Customer Support

    4 semanas atrás

    Brasil Elevate and Delegate Tempo inteiro

    This a Full Remote job, the offer is available from: BrazilCompany Overview:Our client is hiring a Customer Support & Appointment Coordinator based in Brazil to serve as the friendly, professional point of contact for our customers. You'll manage communication between customers, the design team, and the sales team. This role is perfect for someone who's...

  • Customer Support Analyst

    3 semanas atrás

    Brasil EasyHub Tempo inteiro

    Customer Support Analyst Location: Remote, Brazil Work Schedule: Monday to Saturday Department: Customer Success Reports To: Customer Success Manager Job Type: Full-time Base Salary Range: R$3.000 – R$5.000 BRL / monthWho We AreEasyHub

  • Technical Support Specialist

    Há 14 horas

    Brasil Magentrix ?Partner Management & Customer Management? Tempo inteiro

    Are you a problem-solving enthusiast with a passion for technology and complex problem resolution? Magentrix, a leading provider of Partner Relationship Management (PRM) and Customer Portal solutions, is seeking a Technical Support Specialist to join our growing team About Magentrix: What we're all about: Collaboration. We aim to improve collaboration. In...

  • Customer Support

    Há 6 dias

    Brasil OysterLink Tempo inteiro

    OysterLink is the newest and fastest growing restaurant & hospitality job site.Launched in early 2024, the site generates over 340,000 monthly viewers organicallyOur goal is to generate millions of monthly visitors organically within two-year timeWe are seeking a forward-facing Customer Support & Operations Specialist with excellent English communication and...

  • Remote Customer Support Specialist

    Há 6 dias

    Brasil beBeeSupport Tempo inteiro US$44.000 - US$58.000

    Customer Support Position OverviewEverHelp is a project within the Genesis ecosystem, focusing on developing outsourcing support services for various products globally.This role involves providing exceptional customer service through email and phone communication. Manage customer inquiries including cancellations, returns, deliveries, claims, and product...

  • Key Customer Support Role

    Há 2 dias

    Brasil beBeeRepresentative Tempo inteiro R$25.000 - R$40.000

    Customer Experience RepresentativeWe are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our support staff, you will play a vital role in ensuring a seamless service experience for our customers.Provide timely and effective assistance to customers, addressing inquiries and resolving issues with a focus on...