Customer Success Manager
1 semana atrás
TITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams. Responsibilities: Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption. Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value. Build strong relationships with key stakeholders to drive engagement and long-term success. Identify upsell and expansion opportunities by aligning product capabilities with customer needs. Analyze customer usage data to proactively address risks and drive retention strategies. Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention. Requirements: 2-4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company (must). Excellent verbal and written communication skills with strong customer-facing abilities, including a willingness to meet clients onsite and lead business discussions. Experience in identifying upsell/cross-sell opportunities and working closely with Sales. Hands-on experience with onboarding and implementation processes of Salesforce or other CRMs - a must. A can-do approach with strong problem-solving skills and the ability to work under pressure. Fluent in English; additional languages are a plus. Ability to work remotely across EST/PST time zones. Bachelor's degree in Computer Science, Industrial Engineering, Business or equivalent experience. Why Join TITAN?: Work with a dynamic and innovative team in a fast-growing SaaS startup Collaborate with industry-leading clients and gain exposure to cutting-edge technologies Enjoy the flexibility of remote work and a healthy work-life balance Competitive compensation package and opportunities for professional growth and development
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Customer Success Manager
1 semana atrás
Amazonas, Brasil TITAN Tempo inteiroTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll...
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Customer Success Manager
3 semanas atrás
Amazonas, Brasil Xsolla Tempo inteiro**ABOUT US**At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the...
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Senior Salesforce Customer Success
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Amazonas, Brasil CommIT Tempo inteiroThe company is an AI-powered visual workspace for Salesforce. Teams can build custom Salesforce functionality—such as smart automation, Slack alerts, dashboards, and more—in a fraction of the time without compromising the development quality.**Key Responsibilities**:- Serve as the primary point of contact for our Salesforce customers, ensuring they have...
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Senior Salesforce Customer Success
1 semana atrás
Amazonas, Brasil CommIT Tempo inteiroThe company is an AI-powered visual workspace for Salesforce. Teams can build custom Salesforce functionality—such as smart automation, Slack alerts, dashboards, and more—in a fraction of the time without compromising the development quality. **Key Responsibilities**: - Serve as the primary point of contact for our Salesforce customers, ensuring they...
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Sr. Technical Customer Success Analyst
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Sr. Technical Customer Success Analyst
4 semanas atrás
Amazonas, Brasil CAI Software, LLC Tempo inteiroTitle: Sr. Customer Support Analyst Business Unit: Graphic Communications Location: Brazil, Remote Graphic Communications( a CAI Division) is a leading global provider of industry-specific business and production software technology for print industries. Graphic Communications's integrated and automated software offerings and point solutions are designed to...
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Amazonas, Brasil TripleTen Tempo inteiro_TripleTen_ is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering IT professions such as software engineering, data analysis, data science, business intelligence analytics, and QA engineering in a feasible and accessible way, ultimately leading to employment opportunities....
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Amazonas, Brasil Xsolla Tempo inteiro**ABOUT US**At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the...
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Amazonas, Brasil CommIT Tempo inteiroThe company is a cloud-based enterprise platform designed for the maritime industry, helping shipowners and managers streamline operations across accounting, crew management, procurement, and more. Founded in Singapore, JiBe serves over 2,000 vessels globally and integrates AI tools like UpWind and Yamba.ai for real-time insights and performance...
