Senior Logistics Coordinator

1 dia atrás

São Paulo SP, Brasil beBeeLogistics Tempo inteiro

Key Logistics Position We are seeking a highly skilled professional to take on the role of Supply Chain Analyst in Brazil. This position is focused on ensuring smooth logistics operations, strong partner performance, and a reliable delivery experience. Main Responsibilities: Monitor daily performance of logistics partners and share KPI updates with internal teams regularly. Support leadership in carrier negotiations by providing operational data and performance insights effectively. Act as the primary contact for carriers and the CX team to resolve delivery issues promptly. Manage critical delivery cases by coordinating with internal teams and carriers to minimize escalations. Make informed decisions on reshipments, new delivery attempts, and order cancellations together with pharmacies and partners. Maintain accurate delivery information in internal systems (tracking numbers, links, status updates). Contribute to logistics improvement initiatives, including testing new partners, adjusting order allocation, and building monitoring processes. Requirements: Intermediate to advanced English proficiency. Bachelor's degree in Supply Chain, Business, Engineering, or related fields. Minimum 2 years of experience in Supply Chain, Logistics, or Operations, ideally in fast-paced or tech-driven environments. Good understanding of logistics operations and partner management. Strong problem-solving skills and ability to analyze operational data. Proficiency in Excel; experience with ERP, logistics systems, or BI tools is an asset. Excellent communication, organization, and ability to manage multiple priorities. Collaborative mindset and comfort working with teams across different countries.

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