Service Delivery Specialist
2 semanas atrás
Job Summary: Our organization seeks a professional to oversee the delivery of services, ensuring seamless execution and client satisfaction. Ensure service delivery adheres to established processes and protocols. Develop effective communication strategies for various levels of client stakeholders. Manage risks and issues related to client service delivery. Track action items through to closure and document key decisions. Maintain comprehensive release schedules and regularly communicate them to clients. Optimize resource utilization to meet client project margin targets. Effectively prioritize tickets and escalations to manage demand. Establish recurring governance meetings with clients, preparing necessary materials. Review key service reports and metrics with clients to ensure aligned expectations. Be a proactive contributor in a 24x7 support environment, working flexible hours and monitoring email outside standard business hours. Drive continuous service improvements by providing feedback on improvement opportunities to internal teams. Set an example for peers and technical staff, striving to meet and exceed performance standards and targets. Align with clients' business strategies and needs to provide relevant and valuable services. Collaborate closely with regional managers to ensure the right skills are available to serve clients. Monitor response, update, and resolution SLAs to deliver high client satisfaction. Understand clients' environments and ensure operational documentation reflects changes. Provide expertise during client service transitions. Contribute to the reporting and measurement of performance management targets. Communicate effectively across organizational boundaries. Assist in knowledge transfer from key client stakeholders to our team. Act as a point of contact for client emergency situations and escalation management.
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Logistics Specialist
3 semanas atrás
Manaus, AM, Brasil beBeeDelivery Tempo inteiroLogistics Specialist - Efficient Cargo Delivery We are seeking skilled professionals for door-to-door delivery operations in Brazil. The ideal candidate should reside near key locations, including Vila Anastácio, Curitiba, Parana, Sao Jose, Santa Catarina, Minas Gerais or Canoas. Applicants with a valid driver's license and an owned vehicle not older than...
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Delivery Excellence Specialist
3 semanas atrás
Manaus, AM, Brasil beBeeCustomerSuccess Tempo inteiroJob Title: Customer Success Analyst About the Role: In this pivotal position, you will play a key role in ensuring seamless execution of daily installation schedules. Your responsibilities will include coordinating with internal teams and customers, as well as overseeing field technicians to deliver exceptional service quality. Key Responsibilities:...
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Logistics Specialist
3 semanas atrás
Manaus, Brasil Bebeedelivery Tempo inteiroLogistics Specialist - Efficient Cargo Delivery We are seeking skilled professionals for door-to-door delivery operations in Brazil. The ideal candidate should reside near key locations, including Vila Anastácio, Curitiba, Parana, Sao Jose, Santa Catarina, Minas Gerais or Canoas. Applicants with a valid driver's license and an owned vehicle not older than...
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Strategic Software Delivery Specialist
1 semana atrás
Manaus, AM, Brasil beBeeDevops Tempo inteiroJob Opportunity: DevOps Engineer Shape the future of continuous delivery at a global financial technology leader as a DevOps Engineer. You will join a mission-critical engineering organisation at the heart of one of the world's most influential financial messaging and payments platforms. As part of a global DevOps Engineering Services team, you will enable...
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Logistics Specialist
Há 6 dias
Manaus, Brasil Bebeedelivery Tempo inteiroLogistics Specialist - Efficient Cargo DeliveryWe are seeking skilled professionals for door-to-door delivery operations in Brazil.The ideal candidate should reside near key locations, including Vila Anastácio, Curitiba, Parana, Sao Jose, Santa Catarina, Minas Gerais or Canoas.Applicants with a valid driver's license and an owned vehicle not older than 15...
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Service Delivery Specialist
2 semanas atrás
Manaus, Brasil beBeeServicemanagement Tempo inteiroJob Summary: Our organization seeks a professional to oversee the delivery of services, ensuring seamless execution and client satisfaction. Ensure service delivery adheres to established processes and protocols. Develop effective communication strategies for various levels of client stakeholders. Manage risks and issues related to client service delivery....
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Logistics Optimization Specialist
3 semanas atrás
Manaus, AM, Brasil beBeeSupply Tempo inteiroLogistics Optimization Specialist We are seeking an experienced Logistics Optimization Specialist to join our team. Determine product and service requirements and research potential suppliers to meet these needs. Act as a liaison between vendors and suppliers, communicating pricing and performance expectations. Negotiate procurement contracts and prices with...
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Logistics Route Coordinator
3 semanas atrás
Manaus, AM, Brasil beBeeLogistics Tempo inteiroOperations Specialist Job Description Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S. About the role We are looking for an experienced Operations Specialist to join our team. As an operations specialist, you will be responsible for monitoring ongoing delivery routes and communicating with...
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Learning Delivery Specialist
2 semanas atrás
Manaus, AM, Brasil beBeeTraining Tempo inteiroJob Opportunity: The Training Coordinator role is an exciting opportunity to support customers in Frankfurt by delivering exceptional service. This position is part of the Operations team and requires close collaboration with a global team. The key responsibilities include analyzing training needs, determining session requirements, initiating requests for...
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Infrastructure Automation Specialist
3 semanas atrás
Manaus, AM, Brasil beBeeAutomation Tempo inteiroInfrastructure Automation Specialist We're seeking a key contributor to infrastructure automation, continuous delivery, and security in collaboration with cross-functional teams. AWS Cloud Services : Deploy and configure cloud services. Kubernetes Resources : Deploy and configure resources. RFC and ADR Documentation : Help create or contribute to technical...