Delivery Excellence Specialist

Há 7 horas


Manaus AM, Brasil beBeeCustomerSuccess Tempo inteiro

Job Title: Customer Success Analyst About the Role: In this pivotal position, you will play a key role in ensuring seamless execution of daily installation schedules. Your responsibilities will include coordinating with internal teams and customers, as well as overseeing field technicians to deliver exceptional service quality. Key Responsibilities: Efficiently manage daily coordination and scheduling tasks Communicate with customers and internal teams to align on schedules, updates, and service requirements Coordinate with field technicians to ensure timely and high-quality service delivery Provide real-time support via video calls and dispatch on-call technicians for urgent service requests Ideal Candidate: The ideal candidate should possess excellent organizational skills, strong project coordination abilities, and technical aptitude. Proficiency in Portuguese and English languages is also highly valued.



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