Technical Customer Support Specialist
1 dia atrás
Customer Support Advocate We are seeking a skilled and dedicated Customer Support Advocate to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through timely and effective resolutions to customer inquiries. This is an excellent opportunity to work in a dynamic and fast-paced environment where you will have the chance to grow your skills and knowledge while making a real difference in the lives of our customers. Key Responsibilities: Provide high-quality customer support through multiple channels, including phone, email, and chat. Resolve customer issues efficiently and effectively, often working independently or as part of a broader team. Stay up-to-date with product knowledge and features to provide accurate and informative responses to customer inquiries. Collaborate with colleagues to share knowledge and best practices, ensuring a consistent and excellent customer experience. Identify and escalate complex issues that require additional support or resources. Participate in ongoing training and development to improve skills and stay current with industry trends. Requirements: Excellent written and verbal communication skills. 2+ years of Level 1 support experience in a software-as-a-service (SaaS) environment. Experience with Zendesk Talk, Messaging, and Support or similar platforms. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Benefits: A competitive salary and benefits package. Ongoing training and development opportunities. A collaborative and dynamic work environment. The chance to make a real difference in the lives of our customers. About Us: We are a leading provider of customer support solutions, dedicated to delivering exceptional experiences for our clients and their customers. If you are passionate about providing outstanding support and are looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Customer Support Specialist
3 semanas atrás
Porto Alegre, RS, Brasil beBeeTechnical Tempo inteiroJob Overview We are seeking a highly skilled Customer Support Specialist to strengthen our support capacity during night-hour coverage.
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Customer Support Specialist
3 semanas atrás
Porto Alegre, Brasil beBeeTechnical Tempo inteiroJob Overview We are seeking a highly skilled Customer Support Specialist to strengthen our support capacity during night-hour coverage.
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Sap Technical Support
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Porto Alegre, Brasil Sap Tempo inteiro**We help the world run better**Do you demand the best from your professional career?Are you inspired by excellence?At SAP, you will have the power to make a real impact.As the global market leader forbusiness software, SAP helps companies and organizations in more than 25 industriesto run better.**PURPOSE AND OBJECTIVES**Technical Support (TS) Procurement...
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SAP Technical Support
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Porto Alegre, Brasil SAP Tempo inteiro**We help the world run better**Do you demand the best from your professional career? Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader forbusiness software, SAP helps companies and organizations in more than 25 industriesto run better.**PURPOSE AND OBJECTIVES**Technical Support (TS)...
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SAP Technical Support
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Porto Alegre, Brasil SAP Tempo inteiro**We help the world run better** Do you demand the best from your professional career? Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for business software, SAP helps companies and organizations in more than 25 industries to run better. **PURPOSE AND OBJECTIVES** Technical Support (TS)...
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Full-Time Remote Software Technical Support Specialist
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Porto Alegre, RS, Brasil beBeeCustomer Tempo inteiroTechnical Support Expert The role of Technical Support Expert involves providing daily technical support to customers, assisting them in resolving software and compliance-related issues. Drive resolution of customer issues Maintain happy and satisfied customers Follow a defined customer support process and meet established service level agreements (SLAs) For...
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Viamão, RS, Brasil Mindy Support Tempo inteiroJoin our fast growing company as a Customer Support Agent (with English C1 language skills). It is a remote part-time position. Start date: 05.01.2026 Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest) (around 8-10 shifts per month) Proactively ensure uninterrupted coverage of...
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IT Technical Support Specialist
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Ibirubá, RS, Brasil beBeeTroubleshooting Tempo inteiroJob Title: IT Support Specialist We are seeking an experienced IT Support Specialist to provide on-site technical support for our client in Ibirubá, Rio Grande do Sul, Brazil. This is a long-term contract position that requires strong problem-solving skills and the ability to work independently. The selected candidate will be responsible for monitoring...
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IT Technical Support Specialist
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Ibirubá, RS, Brasil beBeeTroubleshooting Tempo inteiroJob Title: IT Support Specialist We are seeking an experienced IT Support Specialist to provide on-site technical support for our client in Ibirubá, Rio Grande do Sul, Brazil. This is a long-term contract position that requires strong problem-solving skills and the ability to work independently. The selected candidate will be responsible for monitoring...
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Porto Alegre, Brasil Bebeecustomer Tempo inteiroTechnical Support ExpertThe role of Technical Support Expert involves providing daily technical support to customers, assisting them in resolving software and compliance-related issues.
