Process Governance Specialist

Há 11 horas

Brasil beBeeEnablement Tempo inteiro

The role of an Enablement Process Manager is to oversee the operational backbone behind internal training systems, documentation structure, and methodology governance. This professional maintains the single source of truth for internal processes, training curricula, templates, and onboarding structures. They ensure consultants follow the right learning paths, have access to accurate materials, and that our methodologies remain organized, structured, and current. This is a hands-on, detail-oriented role focused on execution, documentation discipline, and content operations, in addition to management responsibilities. In the short term this person will develop the content to support our operational process and over time will build up its own team. Process Documentation & Knowledge Extraction: Interview team members, shadow workflows, and extract tribal knowledge. Translate informal processes into clear documentation, SOPs, and structured modules. Maintain an organized, version-controlled process repository. Ensure internal methodologies are accurately documented and regularly updated. Template Governance & Content Maintenance: Own the lifecycle and organization of: SVS materials, Go-to-Market assets and Internal consulting templates. Audit and update templates on a defined cadence. Enforce consistency, version control, and internal standards for all materials. Maintain a centralized template library that is easy for consultants to access and navigate. Training Curriculum & LMS Development: Convert existing training materials into structured LMS modules. Build quizzes, assessments, practice exercises, and progress tracking workflows. Maintain curriculum versions and ensure training content remains aligned to current methodology. Support training execution logistics (materials prep, assignments, communications). Onboarding Coordination: Build a structured onboarding flow for new consultants. Ensure every new hire follows the correct learning path and completes required modules. Track onboarding progress and report on readiness or gaps. Provide execution support to the team members leading training sessions. Learning Path Compliance & Monitoring: Track consultant participation in learning paths. Follow up on incomplete modules and escalate when needed. Maintain dashboards or tracking sheets for enablement completion. Ensure training compliance is consistently monitored and documented.

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