Salesforce Business Analyst

Há 3 dias

Brasil HCLTech Tempo inteiro

We are HCLTech, one of the world's largest and fastest growing technology and DSA companies with over 227,000 professionals across 60 countries, driving progress through industry-leading capabilities focused on Digital, Engineering and Cloud.

The driving force behind this work, our people, is a diverse, creative and passionate audience that enables us to continually raise the bar for excellence in our services. We strive to empower each of our professionals to achieve their best, while also striving to help them find their daily inspiration and become the best version of themselves.

We are looking for a highly talented and self-motivated to join us on our journey to advance the world of technology through innovation and creativity.

Key Responsibilities

  • Gather and document business requirements: Engage with stakeholders to elicit, clarify, and translate business needs into functional specifications for Salesforce implementations.
  • Business process analysis: Map, analyze, and optimize business processes, identifying gaps and opportunities for improvement using Salesforce functionalities.
  • Solution design & configuration: Collaborate closely with IT and stakeholders to design, configure, and implement Salesforce solutions that align with organizational goals.
  • Data analysis & reporting: Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
  • Testing & training: Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
  • Stakeholder collaboration: Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
  • Continuous improvement: Gather feedback post-implementation, monitor solution performance, and iterate on Salesforce configurations for ongoing optimization.

Requirements:

  • In-depth knowledge of Salesforce Sales cloud, Quote, Order and Contract Management Testing (UAT)
  • Business case writing, wireframing, and flow diagrams.
  • Salesforce configuration and administration.
  • Basic programming/scripting (Apex, SOQL) is advantageous.

Soft Skills:

Analytical thinking & problem-solving.

Effective oral and written communication.

Requirement gathering & documentation.

Process mapping & diagramming.

Stakeholder management & facilitation.

  • Salesforce Business Analyst

    Há 3 dias

    Brasil HCLTech Tempo inteiro

    We are HCLTech, one of the world's largest and fastest growing technology and DSA companies with over 227,000 professionals across 60 countries, driving progress through industry-leading capabilities focused on Digital, Engineering and Cloud.The driving force behind this work, our people, is a diverse, creative and passionate audience that enables us to...

  • Salesforce Business Analyst

    Há 3 dias

    Brasil Hcltech Tempo inteiro

    We are HCLTech, one of the world's largest and fastest growing technology and DSA companies with over 227,000 professionals across 60 countries, driving progress through industry-leading capabilities focused on Digital, Engineering and Cloud.The driving force behind this work, our people, is a diverse, creative and passionate audience that enables us to...

  • Administrator Salesforce

    3 semanas atrás

    Brasil Gauge Tempo inteiro

    Salesforce Administrator Business AnalystSua responsabilidades no nosso time serão:· Consultoria aos usuários finais por meio da identificação, investigação e solução de problemas de processos e requisitos de dados, conforme as prioridades acordadas.· Geração de histórias de usuários e casos de teste para melhorias de negócios obtidas por meio...

  • Salesforce Solution Developer

    Há 3 dias

    Brasil beBeeBusiness Tempo inteiro R$100.000 - R$175.000

    Business Analyst Role Summary">We are seeking a talented and self-motivated Business Analyst to join our team.This is an exciting opportunity for individuals who enjoy working with stakeholders, analyzing business processes, and designing innovative solutions using Salesforce functionalities.The successful candidate will have strong analytical skills,...

  • Pharmacovigilance Business Analyst

    Há 4 dias

    Brasil Hyqoo Tempo inteiro

    Title: Pharmacovigilance Business AnalystLocation: RemoteThe Pharmacovigilance Business Analyst (PharmaCov BA) will serve as a key liaison between business users, regulatory teams, and IT, ensuring that pharmacovigilance systems and workflows support accurate and compliant adverse event reporting. This role is critical in maintaining patient safety,...

  • Product Owner Salesforce

    3 semanas atrás

    Brasil Gauge Tempo inteiro

    Estamos em busca de um(a) Product Owner / Business Analyst para atuar na interface entre áreas de negócio e equipes técnicas, garantindo que as soluções desenvolvidas em Salesforce (Service Cloud, Sales Cloud e Experience Cloud) atendam aos objetivos estratégicos da empresa.O(a) profissional será responsável por entender necessidades, traduzir...

  • Product Owner Salesforce

    2 semanas atrás

    Brasil Gauge Tempo inteiro

    Estamos em busca de um(a) Product Owner / Business Analyst para atuar na interface entre áreas de negócio e equipes técnicas, garantindo que as soluções desenvolvidas em Salesforce (Service Cloud, Sales Cloud e Experience Cloud) atendam aos objetivos estratégicos da empresa. O(a) profissional será responsável por entender necessidades, traduzir...

  • Technical/Functional Business Analyst

    3 semanas atrás

    Brasil A Hiring Group Tempo inteiro

    We are seeking a versatile Business Intelligence Analyst with Data Focus to bridge the gap between business needs and technical solutions. In this role, you will work closely with stakeholders to gather and define requirements, analyze business processes, and collaborate with developers to implement effective solutions. You will need strong communication...

  • Technical/Functional Business Analyst

    Há 7 dias

    Brasil A Hiring Group Tempo inteiro

    We are seeking a versatile Business Intelligence Analyst with Data Focus to bridge the gap between business needs and technical solutions. In this role, you will work closely with stakeholders to gather and define requirements, analyze business processes, and collaborate with developers to implement effective solutions. You will need strong communication...

  • Product Owner Salesforce

    4 semanas atrás

    Brasil Gauge Tempo inteiro

    Estamos em busca de um(a) Product Owner / Business Analyst para atuar na interface entre áreas de negócio e equipes técnicas, garantindo que as soluções desenvolvidas em Salesforce (Service Cloud, Sales Cloud e Experience Cloud) atendam aos objetivos estratégicos da empresa.O(a) profissional será responsável por entender necessidades, traduzir...