Empregos atuais relacionados a Customer Service Specialist - Amazonas - Virtual Latinos
-
Student Outreach Specialist
Há 6 dias
Amazonas, Brasil TripleTen Tempo inteiro**_TripleTen_**_ is a fast-scaling company committed to enabling our students to change their lives through our focused reskilling programs. We are dedicated to supporting career switchers and are looking for an experienced partnerships specialist to drive our career services to new heights._ We are looking for a high energy, enthusiastic, and people-driven...
-
Digital Transformation Specialist
2 semanas atrás
Amazonas, Brasil Social Discovery Group Tempo inteiro**SDG invests in IT startups worldwide.** Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others.We bring together a team of like-minded people and IT professionals specializing in creating and developing globally impactful social discovery products. Our international team of 1200 professionals...
-
Google Workspace Administrator
Há 4 dias
Amazonas, Brasil CommIT Tempo inteiroWe are seeking a **Google Workspace Administrator** with a strong technical background in Google Workspace administration and troubleshooting. This customer-facing role requires exceptional problem-solving abilities and excellent communication skills to assist in resolving Google Workspace tickets and provide outstanding support. **Responsibilities**: -...
-
Temenos Implementation Specialist
3 semanas atrás
Amazonas, Brasil Unlimit Tempo inteiro**About Unlimit**Founded in 2009, Unlimit is a global fintech company with 16 offices worldwide and more than 500 employees, offering a comprehensive portfolio of financial services—from acquiring (payment processing) to banking-as-a-service. Our mission is to be “ready for tomorrow,” providing our customers with stability in the ever-changing...
-
IT Support
1 semana atrás
Amazonas, Brasil Improvado Tempo inteiro**Improvado** is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate...
-
IT Support
2 semanas atrás
Amazonas, Brasil Improvado Tempo inteiro**Improvado** is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate...
-
Customer Care Agent Ruby Labs
1 semana atrás
Amazonas, Brasil Ruby Labs Tempo inteiro**About us**: **About the role**: The Customer Care Agent is key in managing the company’s online reputation by addressing customer feedback and ensuring positive engagement across various platforms. **Key Responsibilities**: - Respond promptly and professionally to community reviews, maintaining a courteous and solutions-oriented tone. - Actively engage...
-
Technical support specialist
Há 6 dias
Amazonas, Brasil Sportingtech Tempo inteiroWe Are Sportingtech: Sportingtech is a multi-award-winning provider of turnkey betting and gaming solutions designed for regulated and emerging markets around the world. Our i Gaming platform offers everything covering sportsbook and casino via a modular system and intuitive back office for a fully omni-channel solution. Our unparalleled ability to cater for...
-
Technical Support Specialist
2 semanas atrás
Amazonas, Brasil Sportingtech Tempo inteiroWe Are Sportingtech: Sportingtech is a multi-award-winning provider of turnkey betting and gaming solutions designed for regulated and emerging markets around the world. Our iGaming platform offers everything covering sportsbook and casino via a modular system and intuitive back office for a fully omni-channel solution. Our unparalleled ability to cater for...
-
Financial Specialist
3 semanas atrás
Amazonas, Brasil Xsolla Tempo inteiro**ABOUT YOU**We are looking for a Financial Specialist to join our team and support the smooth and accurate execution of payment operations. In this role, you will be responsible for managing payment processes, conducting reconciliations, and ensuring compliance with financial and contractual requirements. If you have strong attention to detail, experience...
Customer Service Specialist
Há 12 horas
Join the Virtual Latinos Community With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week, providing professionals like you with fantastic remote job opportunities. Ready to explore the possibilities? Apply today and become part of a community where your skills shine and your career aspirations soar Highlight Job of the week Job Title: Customer Service Specialist Pay Rate LinkedIn style: Part-Time Monthly Rates: $840-$$1,400 (based on 20 hours per week schedule) Full-Time Monthly Rates: $1,680-$2,800 (based on 40 hours per week schedule) The monthly salary range posted is stipulated as an average monthly income. However, all jobs at Virtual Latinos are hourly-based, and payments are calculated on the number of hours a person works daily. We pay our Virtual Professionals every 2 weeks through third-party platforms. The hourly rate range of the position is $10,5 - $17,5 depending on experience. Once a rate has been offered to you, it is non-negotiable. Work Schedule: The work schedule will vary depending on the job position that you will apply for as it will be based on the schedule requested by the client. All our clients are in the U.S. and work schedules will be in the U.S. time zone. Job Summary: The Customer Service Specialist will be responsible for providing exceptional customer support, resolving inquiries and complaints, managing customer accounts, and ensuring a positive customer experience across all communication channels. Job Tasks: Customer Support: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner. Problem Resolution: Identify customer issues, troubleshoot problems, and provide effective solutions or escalate when necessary. Account Management: Update and maintain accurate customer records and account information in the system. Product Knowledge: Maintain comprehensive knowledge of products and services to provide accurate information and guidance. Communication: Build positive relationships with customers through empathetic and clear communication. Reporting and Feedback: Document customer interactions, track recurring issues, and provide feedback to improve service quality. Qualifications: 1 year of related experience and/or a related degree. Excellent written and verbal communication skills in English Ability to excel in a fast-paced environment. Strong organizational abilities. Meticulous attention to detail. Collaborative team spirit. Commitment to confidentiality. A quiet, private workspace. Must be at least 21 years old. Languages: English mandatory Portuguese mandatory Next Steps: Send your easy apply We will reach out and send you a form to send in your full application Get accepted into our community to have access to all our job offers Apply to job offers of your interest Get interviewed Start working in your dream Job
