Customer Care Agent Ruby Labs

**About us**: **About the role**: The Community Support Specialist is key in managing the company’s online reputation by addressing customer feedback and ensuring positive engagement across various platforms. **Key Responsibilities**: - Respond promptly and professionally to community reviews, maintaining a courteous and solutions-oriented tone. -...

**About us**: **About the role**: Ruby Labs is hiring a Business Development Specialist for one of its portfolio products. In this role, you will maintain and execute the company’s business development workflow and operations and help establish relationships with companies that will contribute to the company’s tech stack. You will play a significant role...

**About us**: **About the role**: As a Billing Support Associate at our company, you will be integral to our efforts in managing and mitigating fraud-related risks. You will focus on responding to early fraud alerts, handling disputes, managing chargeback cases, and ensuring compliance with company policies. Your work will be essential in preventing...

**About us**: **About the role**: One of RubyLab’s portfolio companies is hiring an experienced Data Analyst to join our fast-paced and rapidly growing team. In this role, you will create new reports, improve current reports, and ensure that we have safe, well-modeled data to make decisions. Work with a variety of clients building their future data...

**About us**: **About the role**: One of RubyLabs' portfolio companies is focused on building a sustainable growth strategy with an emphasis on SEO. We're starting from scratch—there are no old systems or outdated content to deal with. With a clean slate, valuable user data, and a great opportunity to rank highly in an underserved space, we are in a strong...

**About us**: **About the role**: We're looking for a technically-minded project and product leader to drive our payment integration initiatives and the development of our internal payment orchestration system. If you're passionate about payment technology, thrive in coordinating complex technical implementations, and enjoy bridging the gap between business...

**About us**: **About the role**: **Key Responsibilities**: - Execute and optimize performance-based campaigns across mainly Google Ads and Facebook Ads; as well as Instagram Ads, TikTok Ads, and Display networks - Monitor and control key performance indicators including ROI, customer acquisition cost (CAC), and Ad spend for each channel - Conduct a...

**About Us**: **About the Role**: We are launching a new D2C product in the LegalTech/Utilities sector and seeking a Lead Engineer. This role encompasses both technical leadership and hands-on development, including building and managing a team of 4+ engineers while actively participating in coding and code reviews. **Profit Share**: This role comes with...

**Role**: We are launching an innovative online gambling operator focused on the MENA region and are seeking a Managing Director to oversee day-to-day operations, execution, and the development of a world-class team. This platform aims to deliver exceptional gaming experiences with a focus on customer engagement and satisfaction. You will be responsible for...

**About us**: At WinTech, we are at the forefront of innovation, crafting cutting-edge consumer products that shape the future. Our diverse portfolio spans the health, education, and entertainment sectors, offering exciting opportunities to make a real impact. Our dynamic teams are the driving force behind our success, and we’re always on the lookout for...