Desktop Support Specialist

Há 22 horas


Minas Gerais, Brasil E-IT Tempo inteiro

Hi, Greetings from EIT Professionals. Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: Contract Job Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling escalations from other support teams, and working closely with IT teams to ensure timely resolution of complex technical issues. Key Responsibilities: Respond to and resolve support requests escalated by the Service Desk and other appropriate teams. Diagnose and troubleshoot hardware and software issues across Windows and Mac environments. Install, configure, and maintain desktop and laptop systems, including imaging, patching, and upgrades. Provide support for Microsoft 365 applications, email, VPN, and other enterprise tools. Support mobile devices (iOS/Android), printers, scanners, and peripherals. Assist with user account management in Active Directory / Entra and other enterprise systems. Document troubleshooting steps and resolutions in the ticketing system (e.g., ServiceNow, JIRA). Participate in hardware asset inventory, deployment, and refresh projects. Collaborate with Level 3 support or infrastructure teams for unresolved or critical issues. Follow IT security policies and ensure endpoint compliance. Maintain a high level of customer service and professionalism in all user interactions. Provide assistance in racking and stacking of network devices and configuring the same on a need basis. Hands-on experience with: Network troubleshooting tools (ping, traceroute, Wireshark) Routers, switches, firewalls LAN/WAN, TCP/IP, DNS, DHCP, VPNs



  • estado de minas gerais, Brasil E-IT Tempo inteiro

    Hi, Greetings from EIT Professionals. Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: Contract Job Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling...

  • Communication Specialist

    3 semanas atrás


    Minas Gerais, Brasil Tata Consultancy Services Tempo inteiro

    Join one of the biggest IT Services companies in the world! Here you can transform your career!Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our...

  • Communication specialist

    3 semanas atrás


    Minas Gerais, Brasil Tata Consultancy Services Tempo inteiro

    Join one of the biggest IT Services companies in the world! Here you can transform your career! Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our...

  • Communication Specialist

    3 semanas atrás


    Minas Gerais, Brasil Tata Consultancy Services Tempo inteiro

    Join one of the biggest IT Services companies in the world! Here you can transform your career! Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our...

  • Communication Specialist

    3 semanas atrás


    Minas Gerais, Brasil Tata Consultancy Services Tempo inteiro

    Join one of the biggest IT Services companies in the world! Here you can transform your career! Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our...

  • Communication specialist

    1 semana atrás


    Minas Gerais, Brasil Tata Consultancy Services Tempo inteiro

    Join one of the biggest IT Services companies in the world! Here you can transform your career! Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our...


  • Minas Gerais, Brasil QUAIATO SERVICE Tempo inteiro

    Técnico de Service Desk Trainee - Home-office MG Formação: superior com pelo menos 50% do curso de graduação concluído nas áreas de TI Experiência comprovada de pelo menos 3 (três) anos em função compatível com suporte técnico em informática através de atestados de capacidade técnica emitidos por terceiro. **Conhecimentos**:1) Conhecimento...


  • estado de minas gerais, Brasil Tata Consultancy Services Tempo inteiro

    Join one of the biggest IT Services companies in the world! Here you can transform your career! Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our...

  • Field Support Engineer CCNA

    1 semana atrás


    estado de minas gerais, Brasil Tata Consultancy Services Tempo inteiro

    Join one of the biggest IT Services companies in the world! Here you can transform your career! Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our...


  • Minas Gerais, Brasil Midea Group Tempo inteiro

    Job Responsibilities 1. Responsible for electrical design of products. Under mentor guidance, complete electrical schematic design based on standards, current-carrying capacity calculations, model simulation, short-circuit protection, and component selection processes; 2. Compile and output BOM lists, electrical wiring assembly documentation, and other...