Storage Management Engineer

1 dia atrás

Brasília DF, Brasil GraceMark Solutions Tempo inteiro

Storage Management Engineer (NetApp) Location: Brasília, Brazil Job Type: Full-Time, Onsite Residency Language: English & Portuguese fluency preferred About the Role We are seeking a Storage Management Engineer (SME) for an onsite Residency Program in Brasília, Brazil, to support a leading customer using NetApp technologies. This is a fixed-price, full-time residency role, focused on delivering proactive and reactive operational support, system monitoring, diagnostics, and technical advisement to help the customer maximize the value of their NetApp storage infrastructure. As a resident engineer, you'll act as the customer's trusted advisor on all things NetApp – performing upgrades, monitoring system health, coordinating with global support, and optimizing operations in real time. Key Responsibilities Manage and support NetApp Data ONTAP systems and firmware Perform storage monitoring using NetApp tools (e.G., Operations Manager) Handle hardware diagnostics and part replacement coordination Work directly with NetApp Global Support Center (GSC) for escalations Document the NetApp environment and changes performed Provide proactive service management including: Software/hardware release planning Bug and patch analysis Disaster recovery (DR) support Data migration and archival planning Participate in change management and customer status meetings Provide weekly written reports and act as the customer's advocate within NetApp Assist with automation through scripting (as needed) Analyze AutoSupportTM diagnostic data and provide trend reports Requirements Proven experience with NetApp storage technologies and tools Hands-on expertise with NetApp ONTAP and system upgrades Familiarity with NetApp hardware, diagnostics, and part replacements Experience coordinating with support teams (GSC or similar) Knowledge of disaster recovery, data migration, and backup strategies Strong documentation and reporting skills Ability to work independently and manage customer relationships Fluent in English and Portuguese Nice to Have NetApp certifications (NCDA, NCIE) Experience in scripting (PowerShell, Python, or others) Previous residency or onsite support experience Knowledge of third-party systems in hybrid storage environments Language English (Required)

  • Storage Management Engineer

    Há 3 dias

    Brasília, DF, Brasil GraceMark Solutions Tempo inteiro

    Storage Management Engineer (NetApp) Location: Brasília, Brazil Job Type: Full-Time, Onsite Residency Language: English & Portuguese fluency preferred About the Role We are seeking a Storage Management Engineer (SME) for an onsite Residency Program in Brasília, Brazil, to support a leading customer using NetApp technologies . This is a fixed-price,...

  • Storage Management Engineer

    Há 3 dias

    Brasília, DF, Brasil GraceMark Solutions Tempo inteiro

    Storage Management Engineer (NetApp) Location: Brasília, Brazil Job Type: Full-Time, Onsite Residency Language: English & Portuguese fluency preferred About the Role We are seeking a Storage Management Engineer (SME) for an onsite Residency Program in Brasília, Brazil, to support a leading customer using NetApp technologies . This is a fixed-price,...

  • Storage Management Engineer

    1 dia atrás

    Brasília, DF, Brasil GraceMark Solutions Tempo inteiro

    Storage Management Engineer (NetApp) Location: Brasília, Brazil Job Type: Full-Time, Onsite Residency Language: English & Portuguese fluency preferred About the Role We are seeking a Storage Management Engineer (SME) for an onsite Residency Program in Brasília, Brazil, to support a leading customer using NetApp technologies . This is a fixed-price,...

  • Storage Management Engineer

    Há 3 dias

    Brasília, Brasil GraceMark Solutions Tempo inteiro

    Storage Management Engineer (NetApp)Location: Brasília, BrazilJob Type: Full-Time, Onsite ResidencyLanguage: English & Portuguese fluency preferredAbout the RoleWe are seeking a Storage Management Engineer (SME) for an onsite Residency Program in Brasília, Brazil, to support a leading customer using NetApp technologies.

  • Storage Management Engineer

    Há 4 dias

    Brasília, Brasil GraceMark Solutions Tempo inteiro

    Storage Management Engineer (NetApp)Location: Brasília, BrazilJob Type: Full-Time, Onsite ResidencyLanguage: English & Portuguese fluency preferredAbout the RoleWe are seeking a Storage Management Engineer (SME) for an onsite Residency Program in Brasília, Brazil, to support a leading customer using NetApp technologies. This is a fixed-price, full-time...

  • Storage Management Engineer

    Há 4 dias

    Brasília, Brasil GraceMark Solutions Tempo inteiro

    Storage Management Engineer (NetApp)Location: Brasília, BrazilJob Type: Full-Time, Onsite ResidencyLanguage: English & Portuguese fluency preferredAbout the RoleWe are seeking a Storage Management Engineer (SME) for an onsite Residency Program in Brasília, Brazil, to support a leading customer using NetApp technologies. This is a fixed-price, full-time...

  • Storage Management Engineer

    Há 3 dias

    Brasília, Brasil GraceMark Solutions Tempo inteiro

    Storage Management Engineer (NetApp)Location: Brasília, BrazilJob Type: Full-Time, Onsite ResidencyLanguage: English & Portuguese fluency preferredAbout the RoleWe are seeking a Storage Management Engineer (SME) for an onsite Residency Program in Brasília, Brazil, to support a leading customer using NetApp technologies. This is a fixed-price, full-time...

  • Storage Management Engineer

    Há 2 dias

    Brasília, Brasil Gracemark Solutions Tempo inteiro

    Storage Management Engineer (NetApp) Location: Brasília, Brazil Job Type: Full-Time, Onsite ResidencyLanguage: English & Portuguese fluency preferredAbout the RoleWe are seeking a Storage Management Engineer (SME) for an onsite Residency Program in Brasília, Brazil, to support a leading customer using NetApp technologies .This is a fixed-price, full-time...

  • Storage Management Engineer

    Há 8 horas

    Brasília, Brasil Gracemark Solutions Tempo inteiro

    Storage Management Engineer (NetApp)Location: Brasília, BrazilJob Type: Full-Time, Onsite ResidencyLanguage: English & Portuguese fluency preferredAbout the RoleWe are seeking a Storage Management Engineer (SME) for an onsite Residency Program in Brasília, Brazil, to support a leading customer using NetApp technologies.This is a fixed-price, full-time...

  • Storage Management Engineer

    Há 2 dias

    Brasília, Brasil Gracemark Solutions Tempo inteiro

    Storage Management Engineer (NetApp)Location:Brasília, BrazilJob Type:Full-Time, Onsite ResidencyLanguage:English & Portuguese fluency preferredAbout the RoleWe are seeking aStorage Management Engineer (SME)for an onsiteResidency Programin Brasília, Brazil, to support a leading customer usingNetApp technologies.This is afixed-price, full-time residency...