Salesforce Implementation Leader

2 semanas atrás


Rio de Janeiro RJ, Brasil beBeeLeadership Tempo inteiro

Job Description The Director of Salesforce Implementation is responsible for leading a team of up to 15 Salesforce professionals across the US and LATAM. This role oversees project delivery excellence, ensuring projects are scoped accurately, executed effectively, delivered on time, and aligned with client expectations. The ideal candidate combines deep Salesforce expertise with proven team leadership, project governance, delivery operations, and client relationship skills. Team Leadership: Lead and mentor a cross-functional team of Salesforce implementation specialists. Provide coaching, one-on-ones, growth planning, and performance management. Promote a culture of accountability, continuous improvement, and high-quality delivery. Project Oversight: Oversee all Salesforce implementation projects including Sales Cloud, Service Cloud, Marketing Cloud Account Engagement, Marketing Cloud Engagement, and integrations. Conduct regular project reviews to ensure progress, scope alignment, and adherence to timelines. Monitor time tracking, utilization, and project budgets; identify trends and address over-burn or under-delivery risks. Quality Control: Ensure projects meet quality standards and deliver measurable business value. Provide strategic oversight and intervention on escalations or complex project challenges. Cross-Department Collaboration: Work closely with the Sales, Customer Success, and Operations teams to ensure alignment across the client lifecycle. This position requires exceptional leadership, technical expertise, and business acumen. If you have a passion for delivering high-quality solutions and driving customer success, we encourage you to apply.]]>



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