Hardware Asset Manager

4 semanas atrás

Rio de Janeiro RJ, Brasil beBeeAsset Tempo inteiro

**Hardware Asset Management Role Overview** This role involves overseeing the entire lifecycle of hardware assets from procurement to disposal. Key responsibilities include: The implementation and maintenance of hardware asset management processes using the ServiceNow platform. E nsuring the integrity and accuracy of asset data in the CMDB, including construction of inventories, correction of relationships within the CMDB and creation of dashboards dedicated to HAM. Integrating inventory tools with ServiceNow. Developing and configuring workflows, business rules and reports in the HAM module. Supporting internal and external audits with reliable asset information. Collaborating with cross-functional teams to ensure seamless asset management. Experience with ServiceNow, especially in the ITAM/HAM module, and solid knowledge in CMDB and ITIL processes are essential for this role. The ideal candidate will have strong analytical skills and be able to troubleshoot complex issues. They must also possess excellent communication skills and be able to collaborate effectively with stakeholders. We offer a dynamic work environment that encourages innovation and growth. As a member of our team, you will have opportunities to develop your skills and advance your career. Our goal is to provide exceptional service to our customers and we rely on talented individuals like you to help us achieve this goal. Required Skills and Qualifications Strong understanding of ServiceNow and its applications Experience with hardware asset management processes Knowledge of CMDB and ITIL processes Excellent analytical and problem-solving skills Strong communication and collaboration skills Ability to troubleshoot complex issues Benefits We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our dynamic work environment encourages innovation and creativity, and we value diversity and inclusion. If you are a motivated individual who is passionate about delivering exceptional service, we encourage you to apply. Others Please submit your resume and cover letter to apply for this role. We look forward to hearing from you.

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