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Cisalpina Tours, with over 50 years of experience, is a leading Travel Management Company in the Business Travel sector. It is part of MSC Group, global leader in maritime transport and third-largest player in the cruise industry, with operations in 150 countries and over 150.000 employees worldwide.
In alignment with our ambitious international expansion, we are actively seeking experienced Business Travel Consultants to play a key role in contributing to its success, in Santos, Brazil.
THE ROLE
As a Business Travel Consultant at Cisalpina Tours, you will support our corporate clients by managing travel arrangements efficiently, accurately, and with care.
Your daily responsibilities will include:
- Searching and comparing travel options (flights, hotels, transfers, insurance, and more), ensuring the best rates and conditions.
- Issuing, reissuing, and cancelling airline tickets via GDS, airline portals, OBTs, and other tools.
- Booking hotel accommodations through operators, booking systems, or email.
- Managing car rentals and other ground transportation, both online and offline.
- Confirming bookings, issuing vouchers, and organizing travel documentation.
- Assisting clients with changes, cancellations, and other travel disruptions.
- Offering timely, effective solutions to ensure smooth travel experiences.
- Ensuring compliance with client-specific travel policies.
- Preparing sales and performance reports and entering data into the back office system for Finance.
WHAT WE ARE LOOKING FOR IN YOU
We're seeking professionals who bring both experience and enthusiasm to the table.
The ideal candidate will have:
- Hands-on experience with at least one GDS such as Amadeus, Galileo, or Sabre.
- Good command of spoken and written English.
- Proficiency in Microsoft Office and Google Workspace tools.
- Strong knowledge of destinations, travel products, and airline networks.
- Excellent organizational and communication skills.
- A proactive approach, a passion for travel, and a genuine focus on client service.
THE OFFER
We provide:
- A permanent Brazilian employment contract, with an initial trial period.
- Salary tailored to your experience, qualifications, and market standards.
- A comprehensive and well-structured benefits package including nationwide medical and dental coverage (with co-payment), life insurance, meal allowance, transportation voucher with employee contribution, access to an engaging language learning platform, discounted physical activity plans, and childcare support for eligible employees.
- A full-time schedule of 220 hours per month, Monday to Friday from 8:00 AM to 5:00 PM, including 1-hour lunch break.
- A 100% on-site work model based at our office in Santos: you can find us here.
Can you picture yourself in this role and see that you match what we're looking for? Apply now and let's get to know each other
