Customer Success Manager

2 semanas atrás

São Paulo SP, Brasil Delfia Tempo inteiro

Na Delfia, tecnologia só faz sentido quando gera impacto real.

Buscamos um(a) Customer Success Manager (Outcomes Manager) para atuar como parceiro(a) consultivo(a) de negócios, conectando objetivos de clientes a resultados estratégicos e mensuráveis.

Principais desafios:

Garantir ROI, NRR e adoção contínua das soluções.

Liderar QBRs e reuniões executivas em nível C-Level.

Antecipar riscos de churn e cocriar propostas de valor.

Trabalhar em conjunto com Vendas, Produto e Operações para impulsionar expansão e retenção.

Requisitos:

Experiência em gestão de projetos e Customer Success.

Forte visão de negócio e habilidade em comunicação executiva.

Inglês avançado.

Diferenciais: vivência em SaaS/Tech, certificações (PMP, CSPO, SuccessHacker) e experiência em Value Selling.

Se você tem perfil consultivo, visão estratégica e quer transformar dados em impacto de negócio, seu lugar é aqui.

Candidate-se:

Venha para a Delfia

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