Foster Strategic Relationships

Há 7 dias


Fortaleza CE, Brasil beBeeSuccess Tempo inteiro

Customer Success Manager Job Description Oversight of client onboarding, expansions and renewals entails leveraging technical expertise alongside a strategic business mindset to foster strong customer relationships and identify growth opportunities. The primary point of contact for assigned customers ensures seamless onboarding, training and adoption. Leadership in discovery meetings with key users and stakeholders from customers and partners positions Titan as a core system and focuses on maximizing its value. Key Responsibilities: Serve as the primary point of contact for assigned customers. Lead discovery meetings with key users and stakeholders. Requirements: 2-4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company. Excellent verbal and written communication skills with strong customer-facing abilities.



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