Software Incident Resolutions Specialist

3 semanas atrás


São Paulo SP, Brasil beBeeDevelopment Tempo inteiro

Development Support Professional We are seeking a skilled Development Support Professional to bridge the gap between development and operations, ensuring reliability, performance, and agile incident resolution in a dynamic environment. This role involves providing Level 2 support to trading and investment platforms, resolving complex incidents in production, performing root cause analyses, and implementing definitive fixes in partnership with development teams. Key Responsibilities: Monitoring application performance, identifying opportunities for improvement, and developing proactive solutions Developing and maintaining support tools and scripts using Java and SQL Participating in incident management, post-mortems, and continuous improvement initiatives Collaborating with multidisciplinary teams and ensuring regulatory compliance Requirements: To be successful in this role, you should have experience in application support or software development, proficiency in Java, advanced SQL skills, experience with financial systems, knowledge of Linux/Unix and shell scripting, understanding of SDLC, agile methodologies, and ITIL practices. Skillset: You will be working with a talented team of professionals, collaborating on various projects, and having opportunities to develop your skills and expertise. If you are passionate about technology and problem-solving, we encourage you to apply.



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