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Application Support Analyst

4 meses atrás

Brasil Sinqia Tempo inteiro

A Sinqia nasceu para simplificar os processos e transformar negócios através de soluções confiáveis e eficazes, em parceria com a Sinqia, uma provedora da experiência mais desejada em tecnologia para o mercado financeiro no Brasil está em busca de um(a) Application Support (Bilíngue) para compor nosso time e nos ajudar a fazer o mercado financeiro pulsar

📍 O que você encontrará aqui

Você atuará em uma empresa que foi reconhecida como uma das melhores empresas para se trabalhar pelo GPTW (Great Place To Work) e tem um ambiente diferenciado, criativo, desafiador e descontraído. Aqui somos inquietos, construímos relações de verdade, pensamos “fora da caixa”, quebramos barreiras e comemoramos nossas conquistas

Para a gente dar #match, precisamos que você conheça:

  • Experiência com suporte de aplicações
  • Ingles Avançado
  • Conhecimento em banco de dados SQL;
  • Trabalho com fila de chamados em ambiente de produção;
  • Experiência em gerenciamento de ambientes de homologação e desenvolvimento.

Atividades a Serem Desenvolvidas

  • Oferecer suporte a sistemas por meio de manutenção, modificações e resolução de problemas.
  • Resolver problemas mais complexos em áreas como operações, design, instalações, configurações, mensagens de erro e transações online.
  • Garantir a satisfação do usuário, proporcionando manutenção preventiva e resolvendo rapidamente problemas moderadamente complexos.
  • Trabalhar em questões complexas que exigem uma análise aprofundada de vários fatores.