Logistics Customer Service Leader

3 semanas atrás

São Paulo SP, Brasil SHEIN Tempo inteiro

Logistics Costumer Service Leader:

SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.

Job Responsibilities:

1.Listen complaints and locate issues quickly from local sellers, resolve issues and make accurate judgments via phone calls, instant chat, etc. Provide guidance and assistance to team members；

2.Providing services to sellers, can analyze their needs, locate business process problems and optimization points, put forward optimization suggestions and promote optimization and improvement.

3.Responsible for managing the customer service team, scheduling and assigning tasks according to workload, ensuring team members carry out their work, and achieving team goals.

4.Able to effectively communicate and provide feedback across different time zones and regions to ensure smooth internal communication within the team

5.Monitor key data, respond quickly to problematic metrics or unexpected situations, propose solutions and ensure their implementation, share methods and experiences with the team, and drive the team towards achieving goals

6.Conduct quality and efficiency management, analyze specific quality and efficiency issues of team members, and help track and improve them

7.Other tasks assigned by the senior leader.

Qualifications:

1.Bachelor's degree or above. At least one year team management experience in logistics, customer service industries；

2.Strong comprehension and service abilities;

3.Good teamwork and collaboration skills；

4.Good ability to handle stress

At Shein, we believe that diversity is the force that drives innovation. We are committed to creating an environment where all voices are heard, valued and respected. All our vacancies are inclusive for people with disabilities, women, black people, LGBTQIAPN+ community and all types of diversity.

  • Logistics Customer Service Leader

    Há 5 dias

    São Paulo, São Paulo, Brasil Shein Tempo inteiro

    Logistics Costumer Service Leader: SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. Job...

  • Logistics Customer Service Leader

    4 semanas atrás

    São Paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader:SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.Job...

  • Logistics Customer Service Leader

    3 semanas atrás

    São Paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader:SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.Job...

  • Logistics Customer Service Leader

    Há 5 dias

    São Paulo, São Paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader:SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.Job...

  • Logistics Customer Service Leader

    Há 4 dias

    São Paulo, São Paulo, Brasil Shein E-Commerce Co. Ltd. Tempo inteiro

    Logistics Costumer Service Leader:SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.Job...

  • Logistics Customer Service Leader

    Há 5 dias

    São Paulo, São Paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader:SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.Job...

  • Logistics Customer Service Leader

    4 semanas atrás

    São Paulo, São Paulo, Estado de São Paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader:SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.Job...

  • Logistics Customer Service Leader

    3 semanas atrás

    São Paulo, São Paulo, Estado de São Paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader:SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.Job...

  • Logistics Customer Service Leader

    4 semanas atrás

    são paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader: SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. Job...

  • Logistics Customer Service Leader

    4 semanas atrás

    São Paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader: SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. Job...

  • Logistics Customer Service Leader

    4 semanas atrás

    São Paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader:SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.Job...

  • Logistics Customer Service Leader

    3 semanas atrás

    São Paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader:SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.Job...

  • Logistics Customer Service Leader

    3 semanas atrás

    São Paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader: SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. Job...

  • Logistics Customer Service Leader

    3 semanas atrás

    são paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader: SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. Job...

  • Logistics Customer Service Leader

    3 semanas atrás

    Sao Paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader:SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.Job...

  • Logistics Customer Service Leader

    4 semanas atrás

    Sao Paulo, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service Leader:SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world.Job...

  • Customer Leader Em Logistica

    Há 5 dias

    São Paulo, São Paulo, Brasil Oemprego Tempo inteiro

    Descrição:Monitorar a cadeia produtiva desde o recebimento de arquivo até a expedição Definir e negociar plano de entrega junto ais cliente em caso de possibilidade de atraso; Monitorar área vermelha e ações de áreas de suporte; Seguir expedição e fechamento de lotes; Monitorar e analisar resultados de produção e qualidades, verificando...

  • Customer Leader em Logistica

    Há 5 dias

    São Paulo, São Paulo, Brasil OEmprego Tempo inteiro

    Descrição:Monitorar a cadeia produtiva desde o recebimento de arquivo até a expediçãoDefinir e negociar plano de entrega junto ais cliente em caso de possibilidade de atraso;Monitorar área vermelha e ações de áreas de suporte;Seguir expedição e fechamento de lotes;Monitorar e analisar resultados de produção e qualidades, verificando potenciais...

  • Logistics Customer Service

    4 semanas atrás

    São Paulo, SP, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service: SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. Job...

  • Logistics Customer Service

    3 semanas atrás

    São Paulo, SP, Brasil SHEIN Tempo inteiro

    Logistics Costumer Service: SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. Job...