Enablement Process Manager
Há 10 horas
Enablement Process Manager We are seeking a highly skilled Enablement Process Manager to join our team. This is an exciting opportunity for a professional with expertise in training management, process documentation, and content operations. The successful candidate will be responsible for maintaining the single source of truth for internal processes, training curricula, templates, and onboarding structures. They will ensure consultants follow the right learning paths, have access to accurate materials, and that our methodologies remain organized, structured, and current. This is a hands-on, detail-oriented role focused on execution, documentation discipline, and content operations, in addition to management responsibilities. In the short term, this person will develop the content to support our operational process and over time will build up its own team. Key Responsibilities: Process Documentation & Knowledge Extraction: Interview team members, shadow workflows, and extract tribal knowledge. Translate informal processes into clear documentation, SOPs, and structured modules. Maintain an organized, version-controlled process repository. Template Governance & Content Maintenance: Own the lifecycle and organization of: SVS materials, Go-to-Market assets, and Internal consulting templates. Audit and update templates on a defined cadence. Enforce consistency, version control, and internal standards for all materials. Maintain a centralized template library that is easy for consultants to access and navigate. Training Curriculum & LMS Development: Convert existing training materials into structured LMS modules. Build quizzes, assessments, practice exercises, and progress tracking workflows. Maintain curriculum versions and ensure training content remains aligned to current methodology. Support training execution logistics (materials prep, assignments, communications). Onboarding Coordination: Build a structured onboarding flow for new consultants. Ensure every new hire follows the correct learning path and completes required modules. Track onboarding progress and report on readiness or gaps. Provide execution support to the team members leading training sessions. Learning Path Compliance & Monitoring: Track consultant participation in learning paths. Follow up on incomplete modules and escalate when needed. Maintain dashboards or tracking sheets for enablement completion. Ensure training compliance is consistently monitored and documented. Requirements: Bachelor's degree in Administration, Business, Education, Sales, Communications, or related fields. Master's degree preferred (Education, Instructional Design, Adult Learning, Curriculum & Instruction, or similar). Experience working in a Management Consulting firm required. 5+ years in roles such as: Training Coordinator, Instructional Design Specialist, Enablement Coordinator, Curriculum Development Assistant, Knowledge Management Specialist, or Process Documentation/PMO Support. Skills: Fluent written and spoken English. Strong organizational discipline in a fully remote environment. Ability to extract insights from SMEs and convert them into structured content. Comfort building onboarding flows, training assets, and learning materials. Proficiency with documentation tools, LMS or course-authoring tools, project management tools, and basic design/editing platforms. What We Offer: Competitive base salary. Generous bonus package.
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