Empregos atuais relacionados a Customer Experience Consultant - Rio de Janeiro RJ - Tata Consultancy Services
-
Customer Experience Consultant
3 semanas atrás
Rio Grande do Sul, Brasil Zillow Tempo inteiro**About the team**: Zillow, Inc. is revolutionizing the real estate industry by providing outstanding products and services to agents, brokers, and multiple listing services (MLSs). As a brand under Zillow, Inc., ShowingTime+ is dedicated to delivering world-class customer experiences and helping real estate professionals streamline their businesses. We...
-
Data Services Senior Delivery Consultant
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil SAP Tempo inteiro{"title": "Data Services Senior Delivery Consultant", "content": "Job SummaryThe Data Solutions Senior Consultant is responsible for designing and leading overall strategic and tactical data initiatives, including data quality assessments, data quality management, procurement data insights and analytics, and other Global Data Services (GDS) delivery projects...
-
Customer Experience Supervisor
3 semanas atrás
Rio Grande, Rio Grande do Sul, Brasil Zillow Tempo inteiroAbout the RoleThe Customer Experience Supervisor will play a pivotal role in supporting Zillow's new product launches and staying ahead of industry events to understand how these changes might impact our customers.Key ResponsibilitiesEmpower team of customer experience consultants in a technical and learning environment through consistent performance...
-
Senior Consultant
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Promon Logicalis Tempo inteiroAbout UsPromon Logicalis is a leading provider of workforce solutions to the STEM industries. With over 40 years of experience, we have been transforming lives through the provision of international workforce solutions.Our MissionWe empower our customers and their stakeholders by providing expert advice and guidance on complex technical challenges. Our team...
-
Process Safety Consultant
4 meses atrás
Rio de Janeiro, Brasil DNV Tempo inteiro**About us**: We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful...
-
Software Systems Consultant
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Ortec Tempo inteiroAbout ORTECORTEC is a purpose-driven organization that uses its passion for mathematics to make a positive impact on the world. With a history dating back to the early 80's, ORTEC has evolved into a world leader in optimization solutions and advanced analytics.We have a global presence with offices in 13 countries and a team of approximately 1,000 employees....
-
Estágio na Área de Customer Experience
3 meses atrás
Rio de Janeiro, Brasil Fundação Movimento Universitário de Desenvolvimento Econômico e Social Tempo inteiroEmpresa no segmento de saúde ocupacional seleciona estudantes de ADMINISTRAÇÃO, 4º ao 6º período, ou MARKETING, 2º ou 3º período, ou GESTÃO COMERCIAL, 2º ou 3º período, para estágio na área de Customer Experience. Atividades: - Apoiar a área de Customer Experience no fluxo de atividades para atendimento às demandas dos clientes; - Realizar...
-
Data Services Senior Delivery Consultant
4 meses atrás
Rio de Janeiro, Brasil SAP Tempo inteiroWhat you’ll do The Data Solutions Senior Consultant is responsible for designing and leading overall strategic and tactical data initiatives like data quality assessments, data quality management, procurement data insights and analytics, as well as other Global Data Services (GDS) delivery projects for our customers in various industry and functional...
-
Analista de Customer Experience
1 semana atrás
RIO DE JANEIRO, Brasil IPNET Growth Partner Tempo inteiroVocê quer fazer parte de uma empresa de tecnologia que está há mais de 20 anos no mercado, que não apenas é parceira premier do Google Cloud, mas também já foi 4 vezes premiada como Partner of the year? Uma empresa que além de ser fera naquilo que faz, também valoriza e leva a sério o compromisso com cada IPNETER, possuindo há 5 anos...
-
Solution Consultant
3 semanas atrás
Rio de Janeiro, Brasil Aspen Technology Tempo inteiroThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
Consultant
3 meses atrás
Rio de Janeiro, Brasil HCL Technologies Tempo inteiro**Consultant**: - Rio De Janerio - 5-9 Years - Brazil **Job Family** - Practice (Packages) **Job Description (Posting).** **Requirements**: - 5+ years proven experience as an SAP PP DS and QM Consultant with hands-on experience in implementing and supporting SAP PP DS and QM solutions. - Minimum 2 to 3 End to End implementation project experience -...
-
Principal Process Safety Consultant
2 meses atrás
Rio de Janeiro, Brasil DNV Tempo inteiroRisk Management unit Brazil is seeking a talented Principal Consultant with a proven ability to tackle complex technical challenges, to join a fast-paced technical safety consultancy at the cutting edge of risk analysis techniques. This a great opportunity to be part of a motivated team that is a trusted voice to tackle global transformations and...
-
Data Services Senior Delivery Consultant
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil SAP Tempo inteiroAbout the RoleThe Data Solutions Senior Consultant is a key member of our Global Data Services team, responsible for designing and leading strategic and tactical data initiatives. This includes data quality assessments, data quality management, procurement data insights and analytics, and other delivery projects for our customers in various industry and...
-
Mainframe Senior Z/os Consultant
4 meses atrás
Rio de Janeiro, Brasil Praxis Tempo inteiro**PRAXIS **is a leading company that seeks to strengthen companies through the use of specialized methodologies and tools and with a focus on consulting, integration, outsourcing, and systems development. We´re looking for a **Mainframe Senior z/OS Consultant **for our client (BMC) **Primary Roles and Responsibilities**: - Works interactively with all...
-
ILM Consultant
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil SAP Tempo inteiroAbout the RoleWe are seeking a highly skilled ILM Consultant to join our team at SAP. As an ILM Consultant, you will be responsible for delivering DLM projects, working closely with internal stakeholders and customers. This role requires a good mix of technical capabilities, business focus, process focus, and analytics focus.Key ResponsibilitiesDesign,...
-
Principal Process Safety Consultant
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil DNV Tempo inteiroJob Title: Principal Process Safety ConsultantWe are seeking a highly skilled Principal Process Safety Consultant to join our team at DNV. As a key member of our Risk Management unit in Brazil, you will play a crucial role in providing technical safety consultancy services to the energy industry.About the Role:Provide technical leadership and expertise in...
-
Data Services Senior Delivery Consultant
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil SAP Tempo inteiroJob Title: Data Services Senior Delivery ConsultantAt SAP, we are seeking a highly skilled Data Services Senior Delivery Consultant to join our Global Data Services team. As a key member of our team, you will be responsible for designing and leading strategic and tactical data initiatives, including data quality assessments, data quality management, and data...
-
Technical Consultant I
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil Olympus Corporation of the Americas Tempo inteiroJob DescriptionOlympus Corporation of the Americas is seeking a highly skilled Technical Consultant I to provide technical support to our clients in the field. As a Technical Consultant I, you will be responsible for implementing strategies defined by senior management to increase customer satisfaction with our services, contributing to market share growth...
-
Principal Process Safety Consultant
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil DNV Germany Holding GmbH Tempo inteiroJob Title: Principal Process Safety ConsultantWe are seeking a highly skilled Principal Process Safety Consultant to join our team at DNV Germany Holding GmbH. As a key member of our Risk Management unit in Brazil, you will play a crucial role in providing technical safety consultancy services to the energy industry.About the Role:The successful candidate...
-
Analista de Customer Experience
3 meses atrás
Rio de Janeiro, Brasil Netvagas Tempo inteiroVocê quer fazer parte de uma empresa de tecnologia que está há mais de 20 anos no mercado, que não apenas é parceira premier do Google Cloud, mas também já foi 4 vezes premiada como Partner of the year? Uma empresa que além de ser fera naquilo que faz, também valoriza e leva a sério o compromisso com cada IPNETER, possuindo há 5 anos...
Customer Experience Consultant
4 meses atrás
Come to one of the biggest IT Services companies in the world Here you can transform your career
Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.
We are looking for Customer Experience Consultant, who wants to learn and transform his career.
In this role you will:
• Support the execution of omnichannel integrated campaigns for priority General Medicines market/brands across EM in a timely manner, with clear customer segmentation and targeting.
• Work closely with assigned Medical Affairs Managers within the Digital Hub team to plan and execute the campaigns, including implementation of DDCx user journeys and content planning across the broader channel mix
• Manage x-matrix stakeholders and third parties to execute flawlessly, including MOC, media agencies and relevant Regional and Local stakeholders in the LOCs.
• In alignment with global & General Medicine analytics framework, execute (or lead vendor to execute) tagging of content and campaigns to track usage and effectiveness for improvement. Provide instructions for tagging across all campaign collaterals.
• Carry out monthly campaign performance analysis, analysing all relevant data sets, distilling key insights and recommending actions for optimisation ready for presentation to snr management as part of ongoing agile sprint retrospectives.
• Work with D&A lead and scrum masters to ensure effective and efficient use of global digital platforms including latest best practices, updates or releases including new functionalities & channels.
• Manage content and activity demand forecasting and prioritization process with MOC and 3rd party vendors to ensure timely execution of campaigns / channels with appropriate regional governance
• Manage digital vendors, translation vendor, carry out necessary compliance and management monitoring activities on routine basis to mitigate identified risks across the Digital Hub.
• Own the development, implementation & continuous optimization of customer-centric digital framework
And much better if you stand out for:
• Experience in Digital Marketing
• Experience in pharma industry
• Experience in campaign data & analytics for closed loop marketing
• Experience working with pharma brands at local or global level
• Digital Marketing degree or equivalent with significant experience in omnichannel execution of content and user journeys
• Advanced English
Soft Skills:
• Experience in campaign data & analytics for closed loop marketing
• Experience working with pharma brands at local or global level
• Digital Marketing degree or equivalent with significant experience in omnichannel execution of content and user journeys
• Understanding of customer segmentation & targeting
• Hands on experience of content development and copy approval, i.e. Content Lab
What do we offer?
- Benefits – Brazil:
- insurance
- Plan
- insurance
- vouchers
- Voucher
- assistance
- Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
- with SESC
- of Certifications
- TCS Learning Portal – Online courses and live training
- experience opportunity
- Partnership with Universities and Language Schools
- Your Buddy – By referring people you become eligible to receive a bonus for each hire
- Gems – Recognition for performance
- – Free Mentoring Career Platform
At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer
#Buildingonbelief
