Complex Investigations Manager

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Financial Crime team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to prevent financial crime. We're looking for an Intelligence Manager to reinforce our first line of defence (1LoD) FinCrime framework in Brazil and focus on complex investigations (AML, sanctions, and organised fraud). You'll act as the core investigative expert for the Brazilian market, bringing your senior expertise to secure our operations and conduct deep-dive analyses. Up to shape what's next in finance? Let's get in touch. What you'll be doing Conducting in-depth, intelligence-led investigations into high-risk money laundering, sanctions, fraud, and organised crime cases involving customers in Brazil Identifying emerging ML/TF typologies across PIX, credit, retail, and business products, translating findings into actionable insights and control enhancements Ensuring timely and accurate reporting to COAF and supporting MLROs with defensible SAR narratives and documentation aligned with BCB requirements Escalating systemic gaps identified through investigations, raising risk incidents, and coordinating remediation with FinCrime Product and Data teams Contributing to FinCrime governance forums (CRC, ERC, ExCo), providing data-backed updates on investigations, risk trends, and control effectiveness Acting as an interface between CIU, global FIU, compliance assurance, and external regulators during inspections or information requests What you'll need 7+ years of experience leading complex AML and fraud investigations within a financial institution or fintech, including exposure to layering, scams, synthetic identities, and organised crime A solid understanding of BCB and COAF frameworks, including SAR requirements, sanctions, and fraud-reporting obligations Experience identifying systemic gaps, raising risk incidents, and designing remediation plans across AML and fraud controls Expertise in reading and interpreting transaction data (PIX, credit, card, business), using Looker, SQL, or equivalent tools to detect typologies and outliers The ability to prepare clear, defensible reports and narratives for regulatory filings and internal governance forums To be able to explain complex AML/fraud findings to non-technical audiences, senior management, and regulators Nice to have The ability to perform deep data exploration using SQL, Python, or visualisation tools (Looker, Power BI) to detect typologies or anomalies Confidence presenting findings, risk summaries, and recommendations to senior management, committees, or regulators An interest in coaching junior investigators and supporting FinCrime capability growth in Brazil Prior exposure to regulatory inspections or audits, including BCB or internal audit follow-ups, with experience presenting control evidence Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. • Only apply through official Revolut channels. We don't use any third-party services or platforms for our recruitment. • Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it's a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice