Customer Support Specialist

Há 2 dias


Londrina PR, Brasil beBeeCustomerSupport Tempo inteiro

Customer Support Specialist We are seeking a skilled professional to join our team as a Customer Support Specialist. This role involves providing high-quality support to customers through various communication channels. In this position, you will be responsible for resolving customer complaints and inquiries in a timely and effective manner. Your strong analytical skills will enable you to identify the root cause of issues and provide suitable solutions. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You will also have a solid understanding of IT systems and be familiar with support software. This is an excellent opportunity for someone looking to develop their skills and advance their career in a dynamic industry. Key responsibilities include: Responding to customer inquiries via phone, email, or chat Resolving customer complaints and issues in a professional manner Providing technical assistance and support to customers Working closely with internal teams to resolve complex issues Required qualifications: Advanced English language skills Strong communication and interpersonal skills Familiarity with IT systems and support software Previous experience in a similar role Benefits: Comprehensive health insurance Dental plan Life insurance Transportation vouchers Meal vouchers Childcare assistance Gympass Psychological assistance Legal, social, and financial assistance Reimbursement of certifications Free online courses and live training International experience opportunities Discounts with universities and language schools Why choose us? We offer a inclusive culture that promotes equity and respect for all people. Our motto is "Inclusion without exception."


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