Technical Support Specialist

Há 3 dias


Manaus AM, Brasil beBeeApp Tempo inteiro

Job Description Our organization seeks a skilled App Support LOS Administrator II to provide end-user support for the Encompass LOS and integrated Consumer Direct platforms. This role works closely with Scrum Teams and enhancement-focused groups, focusing on end-user experience, ticket triage, and break-fix remediation using a Kanban workflow. The successful candidate will manage moderate-complexity issues, resolve Tier 2 tickets, support the break-fix/maintenance channel, and contribute to release readiness and documentation. Additionally, they will mentor junior team members and help maintain platform stability and user satisfaction. Required Skills and Qualifications Key qualifications include: Excellent problem-solving skills and ability to work in a fast-paced environment. Strong communication and interpersonal skills to effectively interact with stakeholders. Ability to learn and adapt to new technologies and workflows. Preferred qualifications include: Experience with Encompass LOS and integrated Consumer Direct platforms. Knowledge of Kanban workflow and agile methodologies. Certification in a related field (e.g., ITIL). Benefits Our organization offers a competitive compensation package, including health insurance, retirement savings plan, and paid time off. What We Offer We are committed to providing a positive and supportive work environment that fosters growth and development. Our team is dedicated to delivering exceptional results and making a meaningful impact in our industry.



  • Manaus, AM, Brasil beBeeTechnical Tempo inteiro

    Job Title: Technical Assistance Specialist About the Role We are seeking an experienced professional to provide technical support and troubleshoot issues with our products. This role requires excellent communication skills, a basic technical background, and the ability to work independently. Key Responsibilities: Manage large volumes of customer inquiries....


  • Manaus, AM, Brasil beBeeSap Tempo inteiro

    SAP Technical Support Lead This role plays a critical part in ensuring the operational continuity of global business applications, including SAP ECC and S/4. The position supports application development initiatives, defines best practices, and provides operational support to partner-managed services. Main Responsibilities Develop and maintain operational...


  • Manaus, AM, Brasil beBeeSupport Tempo inteiro

    Job Overview We are seeking an experienced Enterprise Support Engineer to join our team and work closely with a major enterprise customer. This is a hands-on role involving both full-stack JavaScript development and customer-facing support, requiring strong technical skills and excellent communication abilities. You will gather requirements, develop and ship...


  • Manaus, AM, Brasil beBeeTechnical Tempo inteiro

    Job Title: SAP Technical Cutover Specialist As a seasoned SAP technical cutover specialist, you will spearhead end-to-end SAP technical activities for key business segments in Asia. Your responsibility will encompass coordinating complex SAP localization and deployment tasks, collaborating closely with project managers, functional leads, and SAP developers...


  • Manaus, AM, Brasil beBeeCustomerSupport Tempo inteiro

    Job Opportunity We are seeking a skilled professional to manage incoming tickets, provide product support, and handle technical requests. The ideal candidate will have a strong foundation in technical concepts, excellent communication skills, and experience in customer-facing roles. Effective ticket management Product support and inquiry resolution Technical...


  • Manaus, AM, Brasil Velozient Tempo inteiro

    We are looking for a remote Technical Sourcing Specialist based in Latin America with 2+ years of experience and excellent English communication skills — both written and spoken. You'll be responsible for identifying, engaging, and connecting top technical talent — including software engineers, developers, and other IT professionals — through platforms...


  • Manaus, Brasil beBeeTechnical Tempo inteiro

    Job Title: Technical Assistance Specialist About the Role We are seeking an experienced professional to provide technical support and troubleshoot issues with our products. This role requires excellent communication skills, a basic technical background, and the ability to work independently. Key Responsibilities: Manage large volumes of customer inquiries....


  • Manaus, Brasil beBeeCustomer Tempo inteiro

    Freelance Customer Support Specialist We are seeking a highly skilled Freelance Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to clients. Respond promptly to client inquiries via phone, email, or ticketing systems, ensuring timely...


  • Manaus, AM, Brasil beBeeCustomer Tempo inteiro

    Technical Support Role We're seeking a dedicated professional to fill the role of Technical Support Engineer. This full-time remote position requires excellent technical support skills, along with strong problem-solving capabilities and the ability to investigate and troubleshoot product issues effectively. As a key member of our customer support team, you...


  • Manaus, AM, Brasil beBeeTechnical Tempo inteiro

    Senior SAP Technical Cutover Specialist In this role, you'll drive the end-to-end technical aspects of SAP cutover projects to ensure seamless localization and deployment. Your expertise in SAP modules and integration points will be invaluable as you collaborate with cross-functional teams to deliver project goals. Key Responsibilities: Co-lead SAP technical...