E-Commerce Management Specialist

3 semanas atrás

Recife PE, Brasil beBeeOperations Tempo inteiro

Job Title: Sales & E-Commerce Operations Manager A new opportunity has opened up in the e-commerce industry. A dynamic company is seeking a highly motivated and experienced Sales & E-Commerce Operations Manager to oversee daily operations of their online sales channels. Responsibilities: Manage Amazon Seller Central account, including listing updates, new product launches, and inventory forecasting/replenishment. Coordinate with advertising agency partners to monitor and optimize Amazon campaigns. Oversee product photography, copy accuracy, pricing, and compliance with Amazon policies. Monitor reviews, customer messages, and feedback; respond promptly and maintain high seller ratings. Collaborate with the owner and creative team to add new SKUs and discontinue underperforming listings. Process and fulfill wholesale orders, ensuring timely delivery and customer satisfaction. Maintain and update wholesale pricing, inventory availability, and featured collections online. Manage relationships with ~200–300 boutique accounts: assist with reorders, product questions, and new line introductions. Conduct proactive outreach to wholesale customers to drive repeat orders and introduce new product lines. Required Skills and Qualifications: 3+ years in e-commerce, Amazon Seller Central, or online retail operations. Proficiency with Amazon Seller Central and at least one e-commerce CMS (Volusion, Shopify, or similar). Strong organization, written communication, and attention to detail. Demonstrated success managing customer relationships and service communication. Experience with spreadsheets (Google Sheets/Excel), Gmail, and online inventory systems. Benefits: Competitive salary commensurate with experience. Opportunity for performance-based bonuses. Work Environment and Culture: This is a remote position that requires working U.S. business hours. The ideal candidate will be a self-starter who loves keeping many plates spinning, has strong instincts for customer communication, product detail, and follow-through, and enjoys working in a growing entrepreneurial business where they can wear many hats and have meaningful ownership over results.

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