Field Applications Specialist â Advanced Staining

2 meses atrás

SÃo Paulo, Brasil Danaher Tempo inteiro
Leica Biosystemsâ mission of âAdvancing Cancer Diagnostics, Improving Livesâ is at the heart of our corporate culture. Weâre a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, youâre helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, weâre working at the pace of change to improve patient lives with diagnostic tools that address the worldâs biggest health challenges. The Field Applications Specialist â Advanced Staining for Leica Biosystems is responsible for in-field technical applications support for Leicaâs current and "next generation" range of automated immunohistochemistry and hybridization products. He or she is expected to support customers by performing troubleshooting and trainings, as well the service team with application support, also the sales division throughout application training and pre-sales visits. This position involves extensive interaction with other roles within Leica including Sales, Regulatory, Operations, the Business Units and Service.This position is part of the Services & Applications team located in São Paulo/Barra Funda, will be remote and reports to Field Applications Supervisor. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.Major Responsabilities:
  • Prioritize customer training and education on instrumentation in laboratories upon specific needs and demands in Advanced Staining Instruments.
  • Provide scientifically based laboratory support to the customer for in-field installations, evaluations, training, and troubleshooting.
  • Support and collaborate with sales, services, and product teams within an assigned geographic territory to understand, communicate, and lead current and projected territory sales objectives.
  • Collaborate with colleagues on the investigation of difficult technical application situations with customers. Detail-oriented assessment of customer situation, capturing all information and employing critical thought process
  • Engage and communicate effectively with the team and provide leads for all product opportunities.
  • Understand and be proficient in Leicaâs current and new product technologies and applications in a diagnostic staining environment.
  • Serve as the subject matter expert on evaluations and installations of equipment, promoting the Leica portfolio and post-purchase applications support, ensuring the product is successfully meeting or exceeding expectations.
  • Collaborate with and support the sales and service organizations to aid achievement and exceed monthly, quarterly, annual, and strategic unit (sales mix objectives, profit goal, and market share goals).
  • Understand market conditions and current business, competitive literature, and field surveillance of competition. Assist in product launch process.
  • Conduct pre-purchase reagent order management needed for evaluations.
  • Perform customer training to ensure accurate utilization
  • Conduct post-training and follow up with accounts to ensure all expectations were met or exceeded
  • Ensure all the mandatory standards for equipment demo and training.
  • Maintain accurate and current customer contact and engagement history in assigned customer tools, information as required.
Required Education:
  • Education: Bachelor's degree in Health, Life Sciences, Histology or equivalent. Masters or PhD degree will be a diferential.
Experience/Skills:
  • Understanding of immunohistochemistry and hybridization.
  • Experience in Histology laboratory, clinical, research, or industrial setting with a practical focus on immunohistochemistry and hybridization .
  • Experience in the optimization, operation, functionality, and support of both manual and automated immunohistochemistry and hybridization products.
Travel:
  • Car driver's license is mandatory.
  • Ability to travel 75%+ to customers and Leica office. Eventually internationally.
  • Possess valid Passport and US visa.
Language: 
  • Advanced Portuguese
  • Advanced English
Physical demands:
  • While performing the duties of this job, the employee is occasionally required to walk, sit, stand, use hand or finger, handle or feel objects, tools, or controls.
At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrowâs science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering whatâs next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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