Field Applications Specialist – Advanced Staining
4 semanas atrás
- Prioritize customer training and education on instrumentation in laboratories upon specific needs and demands in Advanced Staining Instruments.
- Provide scientifically based laboratory support to the customer for in-field installations, evaluations, training, and troubleshooting.
- Support and collaborate with sales, services, and product teams within an assigned geographic territory to understand, communicate, and lead current and projected territory sales objectives.
- Collaborate with colleagues on the investigation of difficult technical application situations with customers. Detail-oriented assessment of customer situation, capturing all information and employing critical thought process
- Engage and communicate effectively with the team and provide leads for all product opportunities.
- Understand and be proficient in Leica's current and new product technologies and applications in a diagnostic staining environment.
- Serve as the subject matter expert on evaluations and installations of equipment, promoting the Leica portfolio and post-purchase applications support, ensuring the product is successfully meeting or exceeding expectations.
- Collaborate with and support the sales and service organizations to aid achievement and exceed monthly, quarterly, annual, and strategic unit (sales mix objectives, profit goal, and market share goals).
- Understand market conditions and current business, competitive literature, and field surveillance of competition. Assist in product launch process.
- Conduct pre-purchase reagent order management needed for evaluations.
- Perform customer training to ensure accurate utilization
- Conduct post-training and follow up with accounts to ensure all expectations were met or exceeded
- Ensure all the mandatory standards for equipment demo and training.
- Maintain accurate and current customer contact and engagement history in assigned customer tools, information as required.
- Education: Bachelor's degree in Health, Life Sciences, Histology or equivalent. Masters or PhD degree will be a diferential.
- Understanding of immunohistochemistry and hybridization.
- Experience in Histology laboratory, clinical, research, or industrial setting with a practical focus on immunohistochemistry and hybridization .
- Experience in the optimization, operation, functionality, and support of both manual and automated immunohistochemistry and hybridization products.
- Car driver's license is mandatory.
- Ability to travel 75%+ to customers and Leica office. Eventually internationally.
- Possess valid Passport and US visa.
- Advanced Portuguese
- Advanced English
- While performing the duties of this job, the employee is occasionally required to walk, sit, stand, use hand or finger, handle or feel objects, tools, or controls.
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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