Marketing Specialist, Partner Marketing, LATAM

1 semana atrás

SÃo Paulo, Brasil Zendesk Tempo inteiro

By clicking âApply Now,â I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendeskâs Candidate Privacy Notice.


Job Description
 

Zendesk is the market leader in customer support software, providing a platform for companies that allows them to deliver improved experiences across the entire customer journey. We are seeking a Specialist to support Partner Marketing efforts in LATAM supporting our GTM Partners with a focus on Brazil and also throughout the region. Partner Marketing at Zendesk is responsible for planning and executing demand generation campaigns with our strategic GTM partners. In addition, is responsible for ensuring our partner community is consistently informed of all our events, activities, program updates, and product announcements.

Partner Marketing works closely with Partner Sales to drive growth through go to market Partners. An ideal candidate will have a strong interest in marketing and ability to work with a cross-functional team to support go-to-market initiatives. 

 

What you get to do every day:

  • Work closely with the Senior Specialist of Partner Marketing, and across Partner Marketing, to execute demand generation and engagement plans for the LATAM region. 

  • Provide support and recommendations to strategic Zendesk Partners to ensure they have all necessary sales and marketing resources, including case studies, press releases, data sheets, sales training resources, and more. 

  • Manage Marketing Development Funds (MDF) process for Partners with 1-1 support, including reporting on ROI and other results achieved through the activities. 

  • Assist with pipeline reporting, including reports for Partner Sales, QBRs, and ad hoc reporting requests. Make recommendations for new demand generation activities based on trends in reporting.

  • Manage execution of demand generation programs with Strategic partners, including vendor management for programs where 3rd party agencies are leveraged. 

  • Develop guides and marketing educational materials for Partners, allowing them to leverage self-service tools available to the Zendesk Partner ecosystem. 

  • Plan virtual and in-person events with Partners, including writing program overviews, creating registration pages, drafting invites/thank you email copy, preparing event presentations, and supporting post event event reporting. 

  • Develop content for and present Partner Marketing updates on monthly Partner facing webinar series. 

  • Provide day-to-day support for Partner Marketing and Sales, including requesting purchase approvals, maintaining contact lists, and responding to ad hoc questions/support needs from Partners. 

  • Collaborate with cross-functional teams, including Partner Sales, Partner Ops, LATAM Field Marketing, Finance, Procurement, and Legal. 

  • Leverage tools such as Asana; Salesforce; MS Suite, especially Excel, including pivot tables, basic formulas, and filter/sort; GSuite; and other internal tools built on Zendesk.

What you bring to the role:

  • Bachelorâs degree with 2-4 years of marketing experience in a similar role, Partner Marketing experience preferred

  • Creativity and confidence to try new ideas

  • Strong organizational, time management, and interpersonal skills

  • Fast learner, willing to jump into our teamâs fast-paced projects and have fun

  • Experience with marketing tech stacks (Salesforce, Splash, Google Analytics, etc) preferred

  • Spanish (nice to have)

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

About Zendesk - Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiencesâand we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether youâre collaborating from your home office, a Zendesk workspace, or the kitchen table, youâre part of one team at Zendesk.

Zendesk is an equal opportunity employer, and weâre proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. 

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

  • Marketing Specialist, Partner Marketing, LATAM

    2 semanas atrás

    São Paulo, Brasil Zendesk Tempo inteiro

    Job DescriptionZendesk is the market leader in customer support software, providing a platform for companies that allows them to deliver improved experiences across the entire customer journey. We are seeking a Specialist to support Partner Marketing efforts in LATAM supporting our GTM Partners with a focus on Brazil and also throughout the region. Partner...

  • Marketing Specialist, Partner Marketing, LATAM

    1 semana atrás

    São Paulo, Brasil Zendesk Tempo inteiro

    Job Description Zendesk is the market leader in customer support software, providing a platform for companies that allows them to deliver improved experiences across the entire customer journey. We are seeking a Specialist to support Partner Marketing efforts in LATAM supporting our GTM Partners with a focus on Brazil and also throughout the region. Partner...

  • Marketing Specialist, Partner Marketing, LATAM

    1 semana atrás

    São Paulo, São Paulo, Brasil Zendesk Tempo inteiro

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job Description Zendesk is the market leader in customer support software, providing a platform for companies that allows them to deliver improved experiences across the entire customer...

  • Marketing Specialist, Partner Marketing, LATAM

    1 semana atrás

    São Paulo, São Paulo, Brasil Zendesk Tempo inteiro

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job Description Zendesk is the market leader in customer support software, providing a platform for companies that allows them to deliver improved experiences across the entire customer...

  • Latam Field Marketing Assistant

    2 semanas atrás

    São Paulo, São Paulo, Brasil Talenses Sao Paulo Consultoria Em Recursos Humandos Ltda. Tempo inteiro

    As a Field Marketing Specialist, you will be part of a high-growth tech startup with a collaborative culture. Reporting to the Director of Americas Field Marketing and working in close partnership with the Senior Field Marketing Manager for LATAM, you will support the execution of the Latin America (LATAM) marketing strategy.The impact you will have: Support...

  • Senior Manager, Partner Marketing

    2 semanas atrás

    Sao Paulo, Brasil Circle Tempo inteiro

    Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that...

  • Latam Marketing Automation Specialist

    2 semanas atrás

    Sao Paulo, Brasil 3M Tempo inteiro

    **Job Description**: Marketing Automation Specialist, LATAM Collaborate with innovative 3Mers around the world As a Marketing Automation Specialist supporting our LATAM Transportation & Electronics Business Group, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world....

  • Marketing Specialist Latam

    Há 5 dias

    São Paulo, São Paulo, Estado de São Paulo, Brasil PLUGAAE LTDA Tempo inteiro

    O objetivo do Especialista de Marketing é promover e apoiar o posicionamento da marca, produtos e serviços do Grupo na área geográfica da América Latina, com o objetivo de aumentar a geração de leads e fortalecer o conhecimento da marca por meio da estratégia de comunicação. Responsável pela área LATAM para projetar, liderar e executar as...

  • Marketing Specialist Latam

    Há 4 dias

    São Paulo, São Paulo, Estado de São Paulo, Brasil PLUGAAE LTDA Tempo inteiro

    O objetivo do Especialista de Marketing é promover e apoiar o posicionamento da marca, produtos e serviços do Grupo na área geográfica da América Latina, com o objetivo de aumentar a geração de leads e fortalecer o conhecimento da marca por meio da estratégia de comunicação. Responsável pela área LATAM para projetar, liderar e executar as...

  • Marketing Specialist Latam

    1 semana atrás

    São Paulo, Brasil PLUGAAE LTDA Tempo inteiro

    O objetivo do Especialista de Marketing é promover e apoiar o posicionamento da marca, produtos e serviços do Grupo na área geográfica da América Latina, com o objetivo de aumentar a geração de leads e fortalecer o conhecimento da marca por meio da estratégia de comunicação. Responsável pela área LATAM para projetar, liderar e executar as...

  • Marketing Specialist Latam

    Há 4 dias

    São Paulo, Brasil PLUGAAE LTDA Tempo inteiro

    O objetivo do Especialista de Marketing é promover e apoiar o posicionamento da marca, produtos e serviços do Grupo na área geográfica da América Latina, com o objetivo de aumentar a geração de leads e fortalecer o conhecimento da marca por meio da estratégia de comunicação. Responsável pela área LATAM para projetar, liderar e executar as...

  • Marketing specialist latam

    Há 1 mês

    São Paulo, Brasil Netvagas Tempo inteiro

    O objetivo do Especialista de Marketing é promover e apoiar o posicionamento da marca, produtos e serviços do Grupo na área geográfica da América Latina, com o objetivo de aumentar a geração de leads e fortalecer o conhecimento da marca por meio da estratégia de comunicação.Responsável pela área LATAM para projetar, liderar e executar as...

  • latam marketing planning specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil LG Electronics Tempo inteiro

    Role & Responsibilities:IBudget Management : Monitoring Subsidiaries Budget LATAM Marketing Team BudgetIIAdministrative : Payments for LATAM Marketing Team activities Contracts Support PR & POs Marketing Plan InputKnowledge & ExperienceAdvanced Excel;Suppliers & Contracts;Marketing Budget;Previous Regional experience (LATAM);Advanced English & Spanish....

  • latam marketing planning specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil LG Electronics Tempo inteiro

    Role & Responsibilities: I. Budget Management : Monitoring Subsidiaries Budget LATAM Marketing Team Budget II. Administrative : Payments for LATAM Marketing Team activities Contracts Support PR & POs Marketing Plan Input Knowledge & Experience Advanced Excel; Suppliers & Contracts; Marketing Budget; Previous Regional experience (LATAM); Advanced...

  • Latam Marketing Planning Specialist

    3 semanas atrás

    São Paulo, Brasil LG Electronics Tempo inteiro

    Role & Responsibilities:I. Budget Management : Monitoring Subsidiaries Budget LATAM Marketing Team BudgetII. Administrative : Payments for LATAM

  • Latam Marketing Planning Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil LG Electronics Tempo inteiro

    Role & Responsibilities:I. Budget Management : Monitoring Subsidiaries Budget LATAM Marketing Team BudgetII. Administrative : Payments for LATAM

  • Partner Marketing Analyst

    3 semanas atrás

    Sao Paulo, Brasil Salesforce Tempo inteiro

    Job Category Marketing & Communications Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too —...

  • Latam Marketing Automation Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil 3M Tempo inteiro

    Job Description:Marketing Automation Specialist, LATAMCollaborate with innovative 3Mers around the worldAs a Marketing Automation Specialist supporting our LATAM Transportation & Electronics Business Group, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.Here, you...

  • (Latam) Digital Marketing Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Support Shepherd Tempo inteiro

    Position: (LatAm) Digital Marketing Specialist. Working Hours: Monday - Friday. 9:00 AM - 5:00 PM EST. Salary Range: $ USD. Type of contract: Independent contractor. English Level: English C1. Only English resumes will be reviewed. We're seeking a Digital Marketing Specialist, responsible for planning and managing diverse digital campaigns, including web,...

  • Latam Partner Marketing Manager

    1 semana atrás

    Sao Paulo, Brasil FICO Tempo inteiro

    FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity “_This position is a great opportunity for a seasoned marketing professional with a passion for driving and accelerating pipeline, developing...