Field Application Scientist

4 semanas atrás


Sao Paulo, Brasil Corning Tempo inteiro

PURPOSE STATEMENT: The purpose of this role is to drive technical activities with end users and distributors in life science industry. The activities are mainly for technical responses, technical seminar/workshop, develop technical materials, technical training and hands-on troubleshooting with key products. This role requires in-depth knowledge of life science technical acumen in cell biology, bioprocessing, and/or vaccine production. The candidate will serve as the customers primary technical point of contact and ensures their overall satisfaction with the products, services, and technical support provided by Corning. Principal Accountabilities: Support account managers to find and close bioprocess, media, and advanced surface sales opportunities by providing solutions that meet/exceed financial targets. Provide on-site technical support to customers. Provide high level pre- and post-sales process development support of key products in the form of technical talks, on-site product demonstration, and process optimization. Sell overall CLS value prop to meet customer expectation and gain commitment from customer to use Corning technology/platform. Provide continuous troubleshooting support and knowledge to customers via e-mails, phone calls, onsite visits, and workshops. Align the customers technical expectations with the division capabilities and plans, including specification management and the articulation of a clear business case to justify changes. Serve as technical consultant to projects both internally and externally. Establish contact and develop working relationship with appropriate resources within the technical societies and key accounts. Maintain close relationships with sales and marketing team to support business targets, identify trends and opportunities, and resolve technical problems that customers are facing using our products. Contribute to development of applications knowledge, experimental designs, and technical documents. Provide market insight, competitive products, and product feedback to commercial and development teams. Desired Skills and Background Knowledge: Bioprocess R&D and production experience. Good understanding of Cell Therapy market and trends. Experience working with Pharma, Biotech, and/or CMO production groups and managing projects. Flexibility in schedule and be able to travel within assigned regions. Experience with Vaccine Production, Vector Production, or Virus Production. Familiarity with microcarriers and Single Use Technology. Familiarity with cGMP. Proven track record of developing and executing process development protocols. Basic knowledge of Spanish, fluent in English and Portuguese. Excellent written, verbal, and presentation skills. Ability to function in a multi-tasking environment. Ability to meet deadlines independently with minimal supervision. Education and Experience: BS or MS degree in a technical discipline, preferably in biotechnology or biological sciences (PhD preferred). 8+ years of cell culture experience. 2+ years of large scale production and/or industry experience. Desired Soft Skills: Good communication skills. Proven-problem solving skills. Ability to accept and learn from constructive feedback. Works well under pressure. Team player. Project management skillset. Customer Service centric. Travel Requirements: 50% Domestic, 10% International


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