Senior Service Portfolio Manager
2 semanas atrás
Shape the ongoing transformation of our service portfolio, considering latest strategic directions, customer journeys, group guardrails and compliance requirements. Support the transformation and simplification of the AZ Technology of America global service portfolio towards a functional, customer-centric, and integrated service structure. Support the set-up of Portfolio Intelligence to provide key insights on the AZ Technology of America service portfolio based on requirements of selected stakeholder groups. Support the global SPM Network (branch and IT function representatives) via streamlined communication and consulting on Service Portfolio Management queries. Execute service design jointly with Service Managers according to business requirements and service design guidelines. Qualify service design requests and consult Service Managers on operational and commercial implications of different implementation options. Support on management reporting and solution design requests related to Service Portfolio, Service Catalog and Service Management. Work with Operations, Finance, Pricing, IT Architects, and Legal teams to define and maintain the process and prerequisites to bring new services to market. Liaise with the Service Management and Account Management teams to estimate level-of-effort and resource types required to successfully deliver service offerings.
Formação Acadêmica:
Não informado
Salário:
A combinar
Cargo:
Outros
Empresa:
KEEP SIMPLE
É uma empresa de serviços e consultoria em Tecnologia da Informação.Integramos tecnologias com visão de negócio e espírito inovador.
Ramo:
Informática/ Tecnologia
(EE)-
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