Support Analyst

2 semanas atrás


Belo Horizonte, Minas Gerais, Brasil Coodesh Tempo inteiro

Descrição:

A Nuvidio está buscando Pessoa Analista de Suporte N3 para compor seu time


Com a NuVidio, empresas podem atender seus clientes por videochamada, aliando a capacidade de argumentação e conversão dos vendedores à escalabilidade do ambiente online.

Trabalhamos com as mais variadas tecnologias para trazer humanização e acessibilidade para o ambiente online.

Venha fazer parte do nosso time e construir conosco uma tecnologia inovadora ao lado de profissionais dedicados e um ambiente leve e desafiador.


Responsabilidades:

  • Realizar apresentações técnicas detalhadas de nossa API para clientes internos e externos, esclarecendo funcionalidades, benefícios e potenciais aplicações.
  • Prestar suporte técnico de alto nível para usuários da API, incluindo desenvolvedores, analistas de sistemas e gestores de TI.
  • Investigar, diagnosticar e corrigir bugs, atuando junto à equipe de desenvolvimento para propor recomendações e soluções para problemas dos clientes.
  • Colaborar com a equipe de desenvolvimento na criação de documentação técnica clara e precisa para nossa API e outros produtos de software.
  • Desenvolver e manter uma compreensão profunda de nossa tecnologia, produtos e serviços para fornecer suporte e treinamento eficazes.
  • Gerenciar eficientemente as solicitações de suporte, garantindo respostas rápidas e soluções eficazes para os problemas dos clientes.

Skills:

  • Javascript
  • MongoDB
-

  • Suporte ao usuário

Requisitos:

  • Experiência em desenvolvimento de software e suporte técnico.
  • Conhecimento de APIs REST.
  • Conhecimento de web socket.
  • Excelente capacidade de diagnóstico e solução de problemas.
  • Forte habilidade de comunicação, tanto escrita quanto verbal, em português.
  • Capacidade de trabalhar de forma independente e em equipe.
  • Forte conhecimento de javascript/typescript.
  • Experiência em e
  • Conhecimentos básicos de MongoDB.
  • Habilidade para realizar apresentações técnicas claras e informativas.
  • Habilidade em depuração de código.

Diferenciais:

  • Formação em Ciência da Computação, Engenharia de Software ou áreas relacionadas.
  • Conhecimento/experiência avançado de MongoDB.
  • Conhecimento de arquitetura de microserviços.
  • Familiaridade com sistemas de monitoramento e logging (AWS Cloud Watch, New Relic, Grafana, OpenSearch, Sentry).
  • Conhecimento básico de GoLang
  • Conhecimento básico de Docker

Benefícios:

  • Participação ativa no desenvolvimento de soluções tecnológicas de ponta.
  • Horários flexíveis.
  • Ambiente de trabalho colaborativo e criativo, onde suas ideias e contribuições são valorizadas.
  • Totalmente homeoffice.
  • Cartão de benefícios (CLT)


  • Belo Horizonte, Minas Gerais, Brasil Symplicity Tempo inteiro

    At Symplicity, we empower higher education institutions around the world to enable the best possible outcomes for students. We engineer, operate, and support a suite of software-as-a-service products that serve thousands of universities and millions of students worldwide. Symplicity helps employers to hire students and new graduates. The technical support...

  • BI Analyst

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Hub Talent Tempo inteiro

    The individual will be a BI analyst, focused on Global Metrics and Tools, having the ability to work across multiple cross functional areas and deliver results.Responsibilities for this role include: Designs, Develops and implements analytical reports using PowerBI Develops and supports annual planning, monthly forecasting and weekly reports and reporting...

  • Support Analyst

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Coodesh Tempo inteiro

    Descrição:A Onfly é uma startup focada em ajudar as empresas a viajarem melhorDemocratizar a gestão de viagens, reembolsos, descontos em passagens, hotéis e locação de carros em uma experiência completa e simples é foco do nosso negócio.Somos um dos melhores lugares para se trabalhar no Brasil (inclusive somos uma das empresas do Great Place to...

  • Fp&a Analyst

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Rock Content Tempo inteiro

    This is a remote position, you can be located anywhere in Brazil.Rock is a global leader in content marketing, with offices in four countries, so English is our official language. Therefore, you will be tested on English language proficiency, and the results will be available by the end of the test.We are looking for an exceptional FP&A Analyst who will...

  • HRis Analyst, Belo Horizonte

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Hatch Tempo inteiro

    Requisition ID:89088Job Category:Human ResourcesLocation:Belo Horizonte, Minas Gerais, BrazilJoin a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward...


  • Belo Horizonte, Minas Gerais, Minas Gerais, Brasil Symplicity Tempo inteiro

    At Symplicity, we empower higher education institutions around the world to enable the best possible outcomes for students. We engineer, operate, and support a suite of software-as-a-service products that serve thousands of universities and millions of students worldwide.Symplicity helps employers to hire students and new graduates.The technical support and...

  • Business Analyst

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil FLSmidth, Inc. Tempo inteiro

    Create a better future Do you want to make a difference in the world and contribute to a sustainable future? We believe that we can develop the technology and gain the knowhow to make that difference, tackling the climate change challenge. But we need your skills, curiosity and drive for change to fulfil our goal. Your Responsibilities Ensure the financial...

  • Senior Data Analyst

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Bloom Talent Partners Tempo inteiro

    About our customer In Crew we work with different clients around the world. One of our values is to share with our candidates really good opportunities.In most of the cases, we work with contractor dynamic, USD payment, and remote positions. And in all of the cases, your contract will be directly with the client.We will consider your experience and contact...


  • Belo Horizonte, Minas Gerais, Brasil Ausenco Tempo inteiro

    Job Description - Simulation and Logistics Analyst (AUS0008W3) Simulation and Logistics Analyst - ( AUS0008W3 ) Ausenco is a fast-growing company with big ideas . We redefin e what's possible in some of the world's most complex projects and toughest environment s . Delivering innovative, value-add consulting, project delivery, asset operations and...

  • Comms Network Analyst

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Modular Mining Systems, Inc Tempo inteiro

    Comms Network Analyst - MTS - BR - CS:Location: Belo Horizonte, BRReq ID: 27063Onsite or Remote: Hybrid PositionKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT...

  • Payroll Analyst

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Hatch Tempo inteiro

    Requisition ID:92087Job Category:Human ResourcesLocation:Belo Horizonte, Minas Gerais, BrazilJoin a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward...


  • Belo Horizonte, Minas Gerais, Brasil Turner & Townsend Group Tempo inteiro

    Business Intelligence Analyst - Mining & Metals, Belo HorizonteFull-timeDepartment: Early careersAt Turner & Townsend we are passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, anddoing our part to create a prosperous society.Every day we help our major global clients...

  • Payroll Analyst

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Hatch Tempo inteiro

    Requisition ID:87370Job Category:Human ResourcesLocation:Belo Horizonte, Minas Gerais, BrazilJoin a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward...

  • Financial Analyst

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Woodgrove Technology Inc. Tempo inteiro

    About UsWe are a leading provider of energy efficient, innovative equipment, instrumentation, and process control systems to the global mining industry. With companies in Brazil, Chile, Mexico and South Africa, Woodgrove has built a reputation based on quality, performance and safety. The company is entrepreneurial, dynamic and our team are driven to...

  • Cluster Revenue Analyst

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Company Description"Why work for Accor?" We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Cluster Revenue Analyst

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accorhotels Tempo inteiro

    Company Description "Why work for Accor?" We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Accounts Payable Associate

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Thoughtworks Inc. Tempo inteiro

    The Accounts Payable Analyst is responsible for managing the end-to-end procure-to-pay (P2P) process, ensuring compliance with company policies and SOX regulations. This role is to be part of the Finance Operations team in Belo Horizonte that supports North America and Latin America countries. If you have an analytical mindset, a desire to learn, and to grow...

  • Business Analytics Manager

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Grupo Hub Tempo inteiro

    Lead and develop a team of data analysts, fostering a culture of excellence, collaboration, and continuous improvement.Define and execute data analysis strategies that support business objectives, improve customer satisfaction, and drive growth.Collaborate with cross functional teams to identify opportunities for leveraging company data to drive business...


  • Belo Horizonte, Minas Gerais, Brasil FESA Asap Tempo inteiro

    FESA Asap, a leading recruitment agency for mid-management professionals at FESA Group, is looking for a Senior Compensation Analyst to join a company located in Interior de Minas Gerais.We aim to help our clients find the best candidate for the position through a fast and precise methodology involving interviews, behavioral assessments, and cultural fit...

  • Business Analytics Manager

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Grupo Hub Tempo inteiro

    Lead and develop a team of data analysts, fostering a culture of excellence, collaboration, and continuous improvement. Define and execute data analysis strategies that support business objectives, improve customer satisfaction, and drive growth. Collaborate with crossfunctional teams to identify opportunities for leveraging company data to drive business...