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Support Analyst
2 semanas atrás
Descrição:
A Onfly é uma startup focada em ajudar as empresas a viajarem melhor
Democratizar a gestão de viagens, reembolsos, descontos em passagens, hotéis e locação de carros em uma experiência completa e simples é foco do nosso negócio.
Para que alcancemos a meta de crescer exponencialmente, buscamos pessoas que sejam apaixonadas por tecnologia, que desejam estar em um time de alta performance e que queiram crescer muuuuito.
Para a vaga de
Analista de Suporte, buscamos um(a) profissional que será responsável por prestar suporte aos nossos times internos.
Skills:
- MySQL
- Lógica de Programação
- Suporte ao usuário
Requisitos:
- Experiência anterior como Suporte Técnico;
- Experiência focada em Suporte de Software (externo e interno);
- Experiência em relacionamento com o cliente;
- Conhecimentos em softwares e sistemas voltados para suporte (MoviDesk, Zoho, etc);
- Conhecimento em softwares de comunicação interna (Discord, Teams, Slack, etc);
- Conhecimento em banco de dados relacional;
- Lógica de programação;
- Domínio da língua portuguesa.
Benefícios:
- Regime 100% presencial em Belo Horizonte/MG;
- Horário de trabalho: Das 11h às 20h (segunda a sexta);
- Vale refeição em cartão flexível R$28 (sem desconto de 6%);
- Vale transporte em cartão flexível (sem desconto de 6%);
- Plano de Saúde Unimed, sem coparticipação e sem mensalidade para o Onflyer (por nossa conta :D);
- Plano Odontológico (desconto na mensalidade)
- Desconto Farmácia;
- No dress code;
- Benefício de Psicoterapia online (Vittude);
- Benefícios de academia (Gympass);
- Bolsa de 90% para estudos de idiomas;
- Descontos em Graduações e Pósgraduações (UNA e UNIBH);
- Pacote de descontos Clube Certo sem valor de mensalidade;
- Assistência Funeral (Grupo Zelo);
- Licença Maternidade/Paternidade estendida;
- Onhappy (plataforma exclusiva para viajar com desconto para qualquer lugar do Brasil);
- Seguro de vida.
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