Empregos atuais relacionados a IT Specialist Tier I - Brasília, Distrito Federal - Brain Bubble LLC

  • Tier 3 Helpdesk Support Specialist

    Há 5 dias

    Brasília, Distrito Federal, Brasil Sycomp Tempo inteiro

    Job Title:Tier 3 Helpdesk Support SpecialistJob Summary:Sycomp is seeking a highly skilled and experienced Tier 3 Helpdesk Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing expert technical support to our global users, troubleshooting complex issues, and collaborating with cross-functional...

  • Tier 3 Helpdesk Support Specialist

    3 semanas atrás

    Brasília, Distrito Federal, Brasil Sycomp Tempo inteiro

    Job Title: Tier 3 Helpdesk Support SpecialistLocation: Latin AmericaAbout Sycomp: Sycomp is a leading organization dedicated to delivering innovative IT solutions.Job Summary: We are seeking a talented and motivated individual to join our team as a Tier 3 Helpdesk Support Specialist.Responsibilities:Tier 3 Helpdesk Support: Remotely serve as the primary...

  • Tier 3 Helpdesk Support Specialist

    3 semanas atrás

    Brasília, Distrito Federal, Brasil Sycomp Tempo inteiro

    About the Role**Job Title:** Tier 3 Helpdesk Engineer**Location:** Latin America**Job Type:** Full-time**About Sycomp:** Sycomp is a leading organization dedicated to delivering innovative IT solutions. We are seeking a talented and motivated individual to join our team as a Tier 3 Helpdesk Engineer.Job SummaryWe are looking for a highly skilled and...

  • Tier 3 Helpdesk Support Specialist

    1 semana atrás

    Brasília, Distrito Federal, Brasil Sycomp Tempo inteiro

    Job Title: Tier 3 Helpdesk EngineerSycomp is a leading organization dedicated to delivering innovative IT solutions. We are seeking a talented and motivated individual to join our team as a Tier 3 Helpdesk Engineer. This is an internal user support position that requires a dynamic IT professional with a strong background in Microsoft 365 and cloud...

  • Tier 3 Helpdesk Support Specialist

    3 semanas atrás

    Brasília, Distrito Federal, Brasil Sycomp Tempo inteiro

    Job Title: Tier 3 Helpdesk EngineerLocation: Latin AmericaAbout Sycomp: Sycomp is a leading organization dedicated to delivering innovative IT solutions. We are actively seeking a talented and motivated individual to join our team as a Tier 3 Helpdesk Engineer.Job Summary: This is an internal user support position that requires a dynamic IT professional to...

  • IT Project Manager and Automation Specialist

    Há 5 dias

    Brasília, Distrito Federal, Brasil Virtustant Tempo inteiro

    About VirtustantVirtustant is a successful, Los Angeles-based company seeking a talented and ambitious professional to join our team as an IT Project Manager & Automation Specialist.The RoleAs our IT Project Manager & Automation Specialist, you will be responsible for overseeing IT projects and implementing automation solutions to streamline our business...

  • IT Systems Specialist

    Há 5 dias

    Brasília, Distrito Federal, Brasil KCE LOGISTICS INC. Tempo inteiro

    Main Objectives of the RoleThe IT Systems Specialist will be responsible for providing technical assistance, troubleshooting hardware and software issues, ensuring the smooth operation of IT systems, and handling general IT tasks such as system maintenance, user support, and technology implementation.Key ResponsibilitiesProvides system operational support...

  • VIM & ECM Specialist

    2 semanas atrás

    Brasília, Distrito Federal, Brasil Equacao IT Tempo inteiro

    We are seeking a highly skilled professional to join our team at Equacao IT as a VIM & ECM Specialist. This role is focused on test preparation and execution activities, requiring a strong understanding of SAP business processes and experience with Micro focus ALM.Key Responsibilities• Design, develop, and maintain test cases• Prepare and execute test...

  • RTR CO Specialist

    2 semanas atrás

    Brasília, Distrito Federal, Brasil Equacao IT Tempo inteiro

    Job Opportunity at Equacao ITWe are seeking a skilled professional to join our team as a RTR CO Specialist. As a key member of our organization, you will be responsible for test preparation and execution activities, ensuring the highest quality of our products and services.Key ResponsibilitiesDesign, develop, and maintain test cases to ensure thorough...

  • Senior Technical Support Specialist

    3 semanas atrás

    Brasília, Distrito Federal, Brasil Sycomp Tempo inteiro

    Job Summary:Sycomp is seeking a highly skilled and experienced Senior Technical Support Specialist to join our team as a Tier 3 Helpdesk Engineer. This is an internal user support position that requires a dynamic IT professional to deliver expert troubleshooting and resolution for our global on-premises and remote users.Key Responsibilities:Tier 3 Helpdesk...

  • IT Support Specialist

    2 semanas atrás

    Brasília, Distrito Federal, Brasil Danfoss GmbH Tempo inteiro

    Job Title: IT AnalystDanfoss is seeking a skilled IT Analyst to deliver high-quality IT service and support to its employees worldwide. As a key member of the IT team, you will be responsible for ensuring end-user satisfaction and business operation by resolving incidents and requests in a timely and efficient manner.Key Responsibilities:Provide technical...

  • Helpdesk Support Specialist

    2 semanas atrás

    Brasília, Distrito Federal, Brasil Sycomp Tempo inteiro

    Job Title: Tier 3 Helpdesk EngineerLocation: Latin AmericaSycomp is a leading organization dedicated to delivering innovative IT solutions. We are seeking a talented and motivated individual to join our team as a Tier 3 Helpdesk Engineer. This is an internal user support position that requires expertise in troubleshooting and resolving complex technical...

  • Helpdesk Support Specialist

    Há 5 dias

    Brasília, Distrito Federal, Brasil Sycomp Tempo inteiro

    Job Title: Tier 3 Helpdesk EngineerLocation: Latin AmericaSycomp is a leading organization dedicated to delivering innovative IT solutions. We are actively seeking a talented and motivated individual to join our team as a Tier 3 Helpdesk Engineer. This is an internal user support position that requires expertise in troubleshooting and resolving complex...

  • Technical Support Specialist

    3 semanas atrás

    Brasília, Distrito Federal, Brasil WLG Tempo inteiro

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at WLG. As a key member of our support team, you will be responsible for providing technical assistance to our customers and channel partners in the Czech Republic and other EU regions.Key ResponsibilitiesProvide Tier 2 remote and onsite technical support to customers...

  • Field Service Support Specialist

    Há 3 dias

    Brasília, Distrito Federal, Brasil Softtek Tempo inteiro

    Job DescriptionAt Softtek, we are seeking a highly skilled Field Service Support Specialist to join our team. As a Field Service Support Specialist, you will be responsible for providing technical support to our customers, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support to customers via...

  • Helpdesk Support Specialist

    2 semanas atrás

    Brasília, Distrito Federal, Brasil Sycomp Tempo inteiro

    Job Title: Tier 3 Helpdesk EngineerLocation: Latin AmericaSycomp is a leading organization dedicated to delivering innovative IT solutions. We are seeking a talented and motivated individual to join our team as a Tier 3 Helpdesk Engineer. This is an internal user support position that requires expertise in troubleshooting and resolving complex technical...

  • IT Application Specialist

    3 semanas atrás

    Brasília, Distrito Federal, Brasil Amazon Tempo inteiro

    About the RoleAmazon is seeking a highly skilled IT Application Specialist to join our Financial Technology Team in Brazil. As a key member of our team, you will play a crucial role in optimizing our tax integrations and platforms, including custom solutions for tax in Brazil.Key ResponsibilitiesAnalysis and Validation: Conduct thorough analysis and...

  • IT Infrastructure Specialist

    3 semanas atrás

    Brasília, Distrito Federal, Brasil Avidity Tempo inteiro

    About the RoleWe are seeking a highly skilled IT Infrastructure Specialist to join our team at Avidity. As a key member of our infrastructure team, you will be responsible for designing, implementing, and managing our cloud infrastructure to support our software development operations.Key ResponsibilitiesCloud Infrastructure Management: Design, implement,...

  • Consultor Salesforce Marketing Cloud

    3 semanas atrás

    Brasília, Distrito Federal, Brasil Assurance IT Tempo inteiro

    Oportunidade para um Especialista em Marketing Digital e Automação de Marketing A Assurance IT está procurando por um profissional experiente em marketing digital e automação de marketing para atuar em um projeto para uma instituição financeira/bancária. Requisitos: • Experiência comprovada em marketing digital e automação de marketing ...

  • ServiceNow Business Analyst

    3 semanas atrás

    Brasília, Distrito Federal, Brasil Insight Global Tempo inteiro

    Job SummaryWe are seeking a highly skilled ServiceNow Business Analyst to join our team at Insight Global. As a ServiceNow Business Analyst, you will collaborate with the Human Resources (HR) function to clarify and communicate business requirements, ensuring products and services are aligned with business needs as it pertains to utilization of ServiceNow...

IT Specialist Tier I

4 meses atrás

Brasília, Distrito Federal, Brasil Brain Bubble LLC Tempo inteiro

GENERAL DESCRIPTION:

Filters Help Desk calls and provide exceptional customerservice, basic support and troubleshooting.

RESPONSIBILITIES AND DUTIES

  • Live Chat Support
  • Answers support tickets
  • Provide remote support to endusers
  • Follow all company policies and best practices such as accurate timetracking.
  • Perform related duties consistent with the scope and intent of theposition.
  • Perform postresolution followups to help requests.

SPECIFIC SKILLS

  • Microsoft Office 365 Administration
  • Microsoft Active Directory Administration
  • Microsoft Windows 7 and Windows 10 troubleshooting
  • Apple iOS setup, navigation, configuration, troubleshooting.
  • Google Android setup, navigation, configuration, troubleshooting.

SOFT SKILLS

  • Able to articulate clearly in English in both written and verbal communication.
  • A technical, logical thought process
  • Problemsolving skills
  • An ability to stick to strict deadlines
  • An ability to prioritize and delegate
  • A keen eye for detail

Certifications (Optional):

  • Microsoft Office 36
  • Microsoft Active Directory

Good to have:
Experience with the US IT industry or US client support