Influencer Outreach Coordinator

2 semanas atrás

Brasília, Distrito Federal, Brasil Play Gpl Tempo inteiro
We are looking for a dynamic and versatile Influencer Outreach Coordinator to join our team.

As a key member, you will play a crucial role in ensuring a positive customer experience and expanding our outreach efforts.


Responsibilities:

Outreach and Influencer Engagement:
Plan and execute messaging-based campaigns to enhance user engagement and brand visibility.
Identify and connect with influencers in the industry to promote our products/services.
Develop and maintain relationships with influencers to maximize outreach and brand advocacy.

Analytics and Reporting:
Track and analyze customer interactions and outreach campaigns, providing insights for continuous improvement.
Monitor user feedback and adjust outreach strategies accordingly.

Customer Experience:


Address user queries and concerns through various communication channels (email, chat, social media).Provide timely and effective resolutions to customer issues, fostering a positive and supportive user experience.

Collaborate with internal teams to continuously improve customer support processes.
Craft engaging and informative messages for users and influencers, maintaining a consistent brand voice.
Collaborate with the marketing team to align messaging with overall brand and campaign strategies.

Requirements:
Experience in customer support or a related field.
Strong communication skills in English in both written and verbal formats.
Familiarity with influencer outreach strategies and social media platforms.
Ability to adapt to a fast-paced environment and handle multiple responsibilities.
Proficient in basic analytics tools and reporting.
Should be open for frequent communications with the team.

Remote work experience is a plusPreferred Qualifications:
Experience in executing messaging-based campaigns.
Knowledge of customer support tools and platforms.
Familiarity with influencer marketing trends.
Compensation USD

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