Digital Account Manager
1 semana atrás
Exciting Career Opportunity at
Smart Age Solutions:
Join Our Global Team as an Account Manager
Are you ready to embark on a rewarding career journey with Smart Age Solutions? We're a dynamic Digital Marketing agency with headquarters in New York and a vibrant branch in Rio de Janeiro.
About Us:
Our team of industry veterans empowers businesses to thrive in an ever-evolving digital landscape. We employ cutting-edge practices and platforms to deliver tangible results today while future-proofing strategies for tomorrow.
Join our diverse and supportive environment at Smart Age, where growth is nurtured, and success is a shared endeavor.
The Opportunity:
Account Manager
As an Account Manager at Smart Age Solutions, you'll be a vital part of our superstar team. Your role will focus on strengthening client partnerships and driving growth.
Responsibilities:
- Foster and enhance relationships between clients and the company.
- Take ownership of client relationships, overseeing onboarding, user adoption, retention, and satisfaction.
- Identify opportunities for growth (crosssell & upsell) based on client needs.
- Ensure ongoing customer success and serve as a trusted advisor, maximizing the value of our products and services.
- Collaborate with clients to set and achieve critical goals, delivering exceptional value.
- Contribute to a toptier Customer Success unit within a collaborative team environment.
Qualifications:
- Minimum of 2 years of Account Management or sales experience.
- Proficiency in English is a requirement.
- Proven track record in account management, customer success, or related roles, showcasing enhanced customer satisfaction, adoption, and retention.
- Exceptional organizational skills, attention to detail, and the ability to work independently.
- Serviceoriented mindset with a talent for balancing commercial outcomes and customer needs.
- Innate problemsolving skills and a positive outlook.
- Possession of a Higher Education Degree.
- Demonstrated experience in Ecommerce and navigating the digital landscape.
- Proven ability to manage multiple projects concurrently.
- Strong timemanagement capabilities.
- Excellent communication and relationshipbuilding skills.
- A creative problem solver with a proactive attitude.
- Proficiency in negotiation, contract management, and execution.
What Awaits You:
- Join a thriving international company with boundless growth potential.
- Embrace personal and professional development opportunities.
- Contribute to an inspiring and collaborative work environment.
We look forward to connecting with you and learning about your unique talents and experiences. Your journey with us starts here
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