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Sales Design And Support Specialist

3 meses atrás


São Paulo, São Paulo, Brasil Herman Miller Do Brasil, Ltda. Tempo inteiro
Why join us?Our purpose is to design for the good of humankind.
It's the ideal we strive toward each day in everything we do.

Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand.

We are redefining modern for the 21st century.

And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

The primary purpose of this position is to formulate and implement design solutions and to provide training to assist the Sales Team, Dealerships, A&D Community and clients to achieve their business objectives through creative work environment design.

In addition to supporting business development, conducting presentations, training dealers and collaborating with A&D partners, this position will be responsible for working as a resource for the Sales Team with design-project management on select opportunities; planning, preparation of specifications, drawings, views, take offs, etc.

Specific responsibilities1.Provide training and support for product application, design and planning to Sales, Dealers and the A&D community.2.Participate in meetings with Sales, dealers, costumers / architects during the design stage.

Understand client's/sale's requirements and communicate with all stakeholders during various stages of the projects.3.Proficiency with space planning, specification of products and pricing.4.Concern for quality of work in terms of clarity on drawings and accuracy.5.Coordinate with the Product Management team for any nonstandard products as per the requirement of clients.6.Self-learning to remain current in all product lines.

7.Maximize the application of the HMI product portfolio (local, HM NA, HM UK and even POSH) in all opportunities \ projects.8.Understand and be capable of training others in the HMI products, tools and processes.

Including Omni, Office Living, Learning, Mainstreet and Habitat. 9.Apply new work trends, such as "Design With Impact" _ collaboration with sales team. 10.Analyze and research the best solution for the client. 11.Training all elected design, application software and drawing tools. 12.Must have availability to travel around Brazil – 10% of time13.

Project Management/Customer Coordination:

Project performance management and reporting: Able to estimate the scope of work, execute the project plan, record progress, and report status to Sales Manager.

Interacting with the Sales, Dealers and clients at various stages of the projects.

Track \ document hours spent on assigned projects Constant upgrading and updating oneself with the latest in the industry and products launched.

Meeting project delivery deadline every single time without any misses or excuses.
Pitching in as required to support Sales and Dealers ensuring quality work is delivered within the stipulated timeline.
Minimum Requirements

  • Preferred a minimum of 3-4 years experience in office furniture industry with space planning knowledge.
  • Architect, Industrial designer, Interior design or equivalent design degree.
  • Proven working knowledge of AutoCAD is a must along with knowledge of MS Office products.
  • Knowledge of 20/20 Software or any specification software is strongly recommended.
  • Should be detail oriented and possess analytical and problem-solving skills.
  • Should have the ability to work independently and as a team player.
  • Fluency in English