Agency Manager

1 semana atrás

São Paulo, São Paulo, Brasil Awin Tempo inteiro

Position Purpose


This is a fantastic opportunity for a confident and motivated individual to play an integral role in the fast paced and rewarding environment of account management.

This is a great chance for anyone looking to gain valuable experience working with a range of national and international clients on our Brazil network.


As an Agency Manager, you will be managing agency campaigns across a wide range of sectors and industries leveraging our award winning network.


Key Tasks

  • Act as a point of contact for all assigned clients and agencies providing interface training, merchant guidance and ongoing support.
  • Develop and deliver program strategies devising innovative and new account management ideas that produce competitive and successful merchant programs.
  • Provide ongoing and season's campaigns, develop strategies for each step of customer journey and manage performance from active campaigns in collaboration with others departments.
  • Monitor affiliate performance to ensure network compliance.
  • Work independently to produce all necessary account management documentation and deliver regular reports on assigned programs and campaigns.
  • Encourage and assist merchants with the distribution of programs/campaigns news and seasonal offers leveraging system tools and channels appropriately.
  • Take a proactive approach in solving issues with assigned clients, escalating issues to the appropriate team level when necessary.
  • Attend appropriate client and networking events to enhance client, agencies and publisher relationship development.
  • Provide support to all team members when necessary and be a reference point of knowledge and expertise for more junior members of the team.


Whilst the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate market place.


Skills & Expertise

  • 2+ years' account management experience and strong understanding of the agencies, affiliate marketing industry, incl. of commission models, tracking solutions and various affiliate types.
  • Excellent written and verbal communication skills
  • Ability to be proactive with clients and internal team members at all times
  • Ability to be flexible and handle multiple projects simultaneously in a fast paced environment
  • Excellent organization and management of time for tasks and responsibilities
  • Fast learner with strong team orientation and positive attitude
  • Proficiency with MS Office suit, specifically MS Excel and willingness to learn new technology systems
  • You will be expected to have good understanding of affiliate marketing is and what we do in the industry for any role within Awin.

Our Offer
-
Flexi-Week and Work-Life Balance:We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
-
Working Wherever:Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We offer the flexibility to work wherever you want within our Awin locations.
-
Health & Well Being:With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
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Welfare:We provide you with a life insurance and a private health insurance that covers several types of health, vision, and dental treatments. Besides, we support you with transportation and food vouchers.
-
Development:We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Improve your English skills by participating in our local language course.
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Remote Working:You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
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Appreciation:Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciation for colleagues who have gone the extra mile to support you.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

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