Sr IT Support Analyst

1 semana atrás


Rio de Janeiro, Rio de Janeiro, Brasil TechnipFMC Tempo inteiro
TechnipFMC is a global leader in the energy industry, specialized in subsea and surface technologies integrated projects, products, and services

Our mission and vision:
to enhance the performance and drive real change in the traditional and new energy industry

How we do it:

by constantly challenging conventions, tackling some of the most complex technical and engineering challenges and investing in our 20,000+ employees worldwide.

If contributing to breakthrough projects in a truly global playground inspires you, this might be the opportunity for you.

SR IT SUPPORT ANALYST

Job description:

  • Maintain the company's interest regarding operations and development of all aspects under the NUCC portfolio including but not limited to Telephony, All Conferencing Modalities, Audio/Visual Architecture and Solutions, Instant Messaging and Presence, Collaboration, Meeting Room Solutions SharePoint On-Premise and SharePoint Online and O36
  • Maintain, upgrade and develop the systems globally. In addition, participating and running projects to expand current systems or deploy new systems/locations
  • Location: Tech Center, Cidade Universitária, Ilha do Fundão, RJ

You are meant for this job if:

  • Degree in Information Technology or related field
  • Strong or excellent communication skill in English
  • Experience in support & implementation role on supporting large heterogeneous enterprise infrastructure.
  • Experience working with ITIL processes, methodology or structured IT best practice frameworks
  • Ability to work with Sharegate Content Migration Tool
  • Fair Knowledge of PowerShell and Development is added advantage
  • Experience with implementing and supporting Session Border Controllers (SBC's) such as Ribbon or Audiocodes
  • Experience deploying Direct Routing in Microsoft Teams
  • Experience or at least awareness legacy PBX systems
  • Experience of Cisco Call Manager, voice gateways and global variances of ISDN & SIP services
  • Strongly Admin Knowledge of SharePoint 2010 & 2013 Farms
  • Strong personal efficiency and problemsolving skills; very concerned by security and standardisation/rationalisation aspects
  • Automation of processes experience desirable
  • Experienced in creating and completing low level documentation from high level designs and taking this through to completion desirable
Learn more about TechnipFMC and find other open positions by visiting our Career Page.

Follow us on LinkedIn for company updates.

  • TechnipFMC promotes inclusion and diversity, guaranteeing equal opportunities to everyone, regardless of age, race, ethnicity, religion, sexual orientation, gender expression, disability or any other plurality._

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