Business Systems Support Manager

2 semanas atrás

São Paulo, São Paulo, Brasil Caterpillar Financial Services Corporation Tempo inteiro

Career Area:
Business Technologies, Digital and

Data Job Description:
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.

We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services.

Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa.

Visit to learn more about Cat Financial.

Important:

  • Don't forget to include a resumé in English in your profile in Workday
  • Please frequently check the email associated with your application, including the junk/spam, as this is the primarycorrespondence method. If you wish to know the status of your application, please use the candidate log-in onour career website as it will reflect any update s to your status.

Job Profile / Activities:
Manages employees who are responsible for projects, teams and application support functions.

  • Oversee application requirements, application security, testing and implementation projects which include deployment, support and maintenance of application programs.
  • Maximize staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.
  • Analyze applications to ensure that all systems that are developed, meet business needs and specifications.
  • Monitor and maintain adherence and compliance to quality standards on an ongoing basis.
  • Develop and maintain relationships with key business partners and vendors/suppliers.

Basic Qualifications Education:
College degree is required

Language:
Pre-advanced English is required

Skill Descriptors:

Core Application Systems:

Demonstrated experience of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.


Information Technology Trends:

Knowledge of marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply knowledge of IT appropriately to benefit the organization.


Relationship Management:
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Talent Management:
ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization.

Leadership:

Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing, and achieving objectives while having a long-term perspective of the future state of things and how to get there.


Vendor/Supplier Management:

Demonstrated experience with external provider management processes and ability to effectively manage the business relationship with external providers (e.g., vendors, service providers, contractors, consultants, and suppliers).

IT Service Management (ITSM ): ability to manage IT services and oversee service operations.
"The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV/Forms relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting."
Some of the offered benefits *: Medicalplan
Dentalplan
Medicinesreimbursement
Psychological, Legal, SocialandFinanceSupportProgram
Privatepensionplan
Profitshare
Mealassistance
Christmasbasket
Transportation
Lifeandpersonalinsurance
Extendedmaternityandpaternityleave
Employeeresourcesgroup(YoungProfessional,Womenin Networking, LAMBDA (LGBTQIA+),LatinGroupandActive in Sport

  • Caterpillar reservestherighttochangeormodifybenefitsatanytime,subjectpriornoticeandincompliancewithlegalrequirements.
Benefitelegibilitymayvarybypositionandlocation.

TheRecruitment & Selection area emphasizes that it does not use personal emails and/oremails from other domains (@gmail, @hotmail, etc.) to contact candidates.

Availablevacancies are only advertised through the company's official channels( ; ) ,and official Caterpillar emails are mandatory followed by the domain Also, thecompany does not request any type of payment (bank transfer, pix, etc.) for the purposesof the selection process.


For more information click on the link:
#LI

Posting Dates:
June 6, June 12, 2024 Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community .

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