Sr. Engineer, Technical Support

1 semana atrás


São Paulo, São Paulo, Brasil Canadian Solar Inverter Tempo inteiro

MAIN PURPOSE AND KEY RESPONSIBILITIES:
1. Responsible for answering technical/product questions from sales/customers to provide product solution.2.

Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and technical training documentation.3.

Set up product database platform, manage and maintain global product technical database and company website to ensure the accuracy with time-efficient for all external technical documentation.4.

Sorted out product highlights and formed training courseware according to the established product parameters/function definition, conducted regular technical training for sales/customers to improve the product knowledge level, and collect product feedback from sales/customers.


Key Result Areas and Characteristics:
Bachelor's in Power Electronics or Automation related majorMore than 3 years of experience in technical support and market promotion.
Experience in PV, PV Inverter, Energy Storage System industry is preferred.
Good English communication proficiency.

Have independent project operation ability, strong overall planning, organizational implementation ability, clear mind with strict logic, good communication in coordination and execution.

Can adapt to high-intensity work, proactively with strong responsibility, good sense of teamwork.
Proficiency in office software.
Can adapt to a certain degree of business trips.

  • São Paulo, São Paulo, Brasil Taboola Tempo inteiro

    Curious about what it's like to work at the world's number 1 discovery platform as a Technical Support Engineer? We're glad you askedWhat is the key purpose of a Technical Support Engineer? As a Technical Support Engineer on the Professional Services team in São Paulo, you will provide expert service to Taboola's customers, troubleshooting complex database...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil Equality Company Tempo inteiro

    We want to meet you! We are Equality, an international and young company, with a high purpose with financial inclusion in Latin America. Join our team as a Technical Support Engineer What are we looking for? Experience in customer service and first and second level tecnical support, knowledge API's (integration libraries), Android / iOS application...

  • Technical Support Engineer

    1 semana atrás


    São Paulo, São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chanceQuem procuramos:Technical Support EngineerAs an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues. You will...

  • Technical Support Engineer

    1 semana atrás


    São Paulo, São Paulo, Brasil Fujiarte Do Brasil Pororoca Recursos Humanos Tempo inteiro

    Technical Support Engineer Hoymiles Power Electronics Inc., is a globally leading inverter manufacturer with offices and services around the globe. The headquarters is based in Hangzhou China and the R&D department and manufacturing facilities are also based there. Hoymiles has a significant R&D team to design and manufacture state-of-the art microinverter &...

  • Technical Support Engineer

    2 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance! Quem procuramos:Technical Support EngineerAs an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues. You...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos: Technical Support EngineerAs an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues. You...

  • Technical Support Engineer

    4 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos: Technical Support EngineerAs an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues. You...


  • São Paulo, São Paulo, Brasil Microsoft Tempo inteiro

    Cybersecurity Technical Support Engineer - Microsoft Endpoint Protection Microsoft Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. View company page With...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil Canadian Solar Inverter Tempo inteiro

    MAIN PURPOSE AND KEY RESPONSIBILITIES: 1. Responsible for answering technical/product questions from sales/customers to provide product solution. 2. Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil Canadian Solar Inverter Tempo inteiro

    MAIN PURPOSE AND KEY RESPONSIBILITIES: 1. Responsible for answering technical/product questions from sales/customers to provide product solution. 2. Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and...

  • Technical Support Engineer

    1 semana atrás


    São Paulo, São Paulo, Brasil Neo4j Tempo inteiro

    About Neo4j:Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden relationships and patterns across billions of data connections deeply, easily and quickly. Customers use Neo4j to gain a deeper understanding and reveal new ways of solving their most pressing problems. Over 75% of Fortune 100 companies use Neo4j, along with a...


  • São Paulo, São Paulo, Brasil Support Revolution Tempo inteiro

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertSelect how often (in days) to receive an alert:Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We...

  • Technical Support Engineer

    1 semana atrás


    São Paulo, São Paulo, Brasil Jesica Tempo inteiro

    About:Jesica is a recruiting agency that utilizes AI to source, screen and match candidates to right career opportunities. We work on behalf on our clients who are actively seeking qualified candidates to these roles. If you are a candidate either actively looking or just browsing, we highly encourage you to complete the application process as you never know...


  • São Paulo, São Paulo, Brasil Extreme Networks Tempo inteiro

    Extreme Networks Named to Computerworld's 2023 List of Best Places to Work in ITOver 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider...


  • São Paulo, São Paulo, Brasil Fujiarte Do Brasil Pororoca Recursos Humanos Tempo inteiro

    Are you based in Canada? Select your country to see jobs specific to your location.Company Kantar measure what media people actually consume, to give advertisers, agencies, broadcasters and content owners a true understanding of the merits of individual media and to help them optimise their media strategies.Roles To support customers (support level 2/support...

  • Technical Support Trainee

    1 semana atrás


    São Paulo, São Paulo, Brasil ESET DACH Tempo inteiro

    Technical Support Trainee Arbeitsort: Sao Paulo Arbeitszeit: Teilzeit Vertragsdauer: Job posting title Technical Support Trainee Job summary Responsible for providing post-sales support of ESET products in a technical environment for partners and potential final clients (companies). Generate valuable technical content for the channel and...

  • Technical Account Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Taboola Tempo inteiro

    Hey there! Want to know what it's like to be part of the team at the leading discovery platform as a Technical Support Engineer? Well, you're in the right place!What's the main goal of a Technical Support Engineer, you ask? As a member of the Professional Services team in São Paulo, your main responsibility will be to offer top-notch service to Taboola's...

  • Technical Account Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Taboola Tempo inteiro

    Curious about what it's like to work at the world's number 1 discovery platform as a Technical Support Engineer? We're glad you askedWhat is the key purpose of a Technical Support Engineer? As a Technical Support Engineer on the Professional Services team in São Paulo, you will provide expert service to Taboola's customers, troubleshooting complex database...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo?Então essa é a sua chance!Quem procuramos:Cloud Processing Support EngineerCompany Kantar measure what media people actually consume, to give advertisers, agencies, broadcasters and content...

  • Technical Support Engineer

    1 semana atrás


    São Paulo, São Paulo, Brasil Insider Tempo inteiro

    Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single...