Analyst- Dwp

2 semanas atrás

Porto Alegre, Rio Grande do Sul, Brasil Hcl Technologies Tempo inteiro
Sao Leopoldo0-2.5 YearsBrazil
Job Description (Posting).
  • To support daily technical support activities for desktop, laptop & printers
  • To set up and test desktop computer peripherals(New users)
  • To perform the system changes adhered to organizational policies
  • Conduct remote desktop troubleshoot to end users along with documentation ticket maintenance
  • Maintain technical documentation in association with other functional departments
  • To own end to end activities whenever there is a new rollout of OS / Applications etc
  • To work on the pro active tickets triggered the Workblaze tools until closure / escalate as appropriate
  • To assist the users setup their VPN / Citrix / Azure / VDI etc
    Requirements:
  • Degree completed or in progress in IT;
  • Solid experience with Hardware and Software troubleshooting and Network basic support;
  • Excellent verbal and written communication;
  • Advanced/fluent conversational English (mandatory);
  • Intermediate conversational Spanish (mandatory);
    QualificationB-Tech
    No.
of Positions1
Skill (Primary)DWP-USSSERVICE DESK
Employee GroupBusiness Line FT
CitySão Francisco
EntityINFRA
Auto req ID1394929BR
Expected Date of Closure16Jun2024

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