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Telesales Consultant

3 meses atrás

Natal, Rio Grande do Norte, Brasil Discovery Limited Tempo inteiro
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Business Unit:
Discovery Connect

Function:
Call Center / Contact Center
Date: 31 May 2024
Job Description Identifying sales opportunities.
Answering inbound calls timeously and making required outbound calls
Co-ordination of own administration
Identifying sales opportunities
Maintaining accurate details and statistics of all queries

Key purpose This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader.

The successful individual will be required to conduct Discovery Health telesales.
The successful individual will be required to perform on, but not limited to the following key outputs:

  • Communication to members telephonically via fax and email
  • Attending to general administration
  • Achieve quality target
  • Adhering to service level agreements
Personal attributes and skills The successful individual will be required to demonstrate the following competencies:

  • Goal orientated
  • Self motivated
  • Ability to perform under pressure
  • Adapt to change
  • Persuasiveness
  • Sound Time Management
  • Attention to detail
  • Ability to learn quickly and apply knowledge
  • Speak fluently (accent neutral) English/Afrikaans
Qualification & Experience

  • At least 1year sales experience, preferably in an outbound telesales environment
Minimum 1 year health product knowledge, Discovery Health Knowledge is an advantage

  • PC literacy, email, word, excel
  • Tertiary qualification an advantage
  • NQF5 and RE5 qualification

EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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