Gtm Operations Analyst

1 semana atrás


São Paulo, São Paulo, Brasil Braze Inc. Tempo inteiro
What You'll Do We are seeking a detail-oriented and proactive Go-To
  • Market Operations Analyst to join our team.
The ideal candidate is someone who thrives in a fast-paced environment, excels at managing multiple priorities, and has a passion for optimizing operational processes. You should have strong analytical skills, excellent communication abilities, and a collaborative mindset. This role requires a keen eye for detail and a proactive approach to problem-solving.
Manage the internal support ticket queue, ensuring timely resolution of inquiries and issues from various departments within the organization.

Report and track pipeline generation activities, providing insights into key metrics and trends to support strategic decision-making by the sales and marketing teams.

Provide data support for Quarterly Business Reviews (QBRs) and sales leadership meetings, including analyzing performance metrics, preparing presentations, and identifying areas for improvement.

Create and maintain process documentation for go-to-market operations, including standard operating procedures (SOPs), workflow diagrams, and training materials.
Support ad-hoc projects and initiatives as needed, leveraging analytical skills and operational expertise to drive business outcomes.
Provide support for the execution of marketing campaigns as neededWho You Are Based in São PauloExcellent written and verbal English communication skillsBachelor's degree in Business Administration, Finance, Economics, or a related field preferred2+ years of experience working in operations preferably at a B2B SaaS companyMust be a proactive communicator who can effectively manage multiple priorities and stakeholders simultaneouslyStrong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisionsProficient with Salesforce and Microsoft Excel (SFDC Certification preferred)
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