Sales Operations Manager

1 semana atrás

Curitiba, Paraná, Brasil Wipro Digital Operations and Platforms Tempo inteiro

Role:
Sales Operations ManagerLocation: Curitiba, BR (Onsite role)

Job description:

Serving as liaison between client and Vendor development and operational teamProactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forwardOptimize program operations with a focus on process management, key strategic initiatives per quarter and; ensure basics are always in place and operations manager proactively bring ideas and tangible actions to improve the business and performanceWalk the walk – Ensure agreed deliverables are met on time and in right qualityRegular coaching and development of the team lead group is indispensable to provide consistent messaging, coaching, performance management and prioritization of tasks of all teams.

It is expected from the operations manager to ensure the performance corridor of different markets is very narrow and performance is as consistent as possible across markets within the same programAscertain that the quality assurance team ensures processes are in accordance with client expectations as well as contractually agreed number of quality audits are metProactively share existing bottlenecks and challenges with quantified impact on operations to allow appropriate prioritizationAble to clearly outline current performance drivers for their program(s) and actions to improveLiaise with client Program Manager to ensure Vendor's Personnel meets client recommended requirementsManaging the scheduling and chairing of all account review meetings and work with client applicable manager(s) and/or dedicated operations lead(s) to review daily, weekly, and monthly operations and performanceIn respect of client relevant products or operations which require prompt or urgent action or changes to relevant Support/Sales Services, the Operations

Manager (or his/her nominee) shall also have the following responsibilities :Be available during all operations hours to receive client communications; andConfirm receipt of such communications as soon as reasonably practicable but in any event within 8 hours of issue by ClientPromptly take and implement all reasonably necessary actions and measures to address the relevant issues as communicated by client

Additional Requirement:

Diverse experience in scalable operations and sales environments ideally with experience in managing internal and external (3rd party Vendor partners) stakeholders to drive results.

Strong collaboration skills across function and regions, ability to adapt to a fast-paced, international work environment with a passion for making an impact and share best practicesExceptional communication and presentation skills; able to articulate the story and drivers behind positive or negative performance trends tied to tangible actionsStrong critical and analytical thinking with an entrepreneurial and proactive mind-setAbility to effectively prioritize tasks and manage time, even under high- pressure situationsFluency and excellent communication skills in English

  • Sales Operations Manager

    Há 1 mês

    Curitiba, Paraná, Paraná, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sales Operations ManagerLocation: Curitiba, BR (Onsite role)Job description:Serving as liaison between client and Vendor development and operational teamProactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forwardOptimize program operations with a focus...

  • Sales Operations Manager

    4 semanas atrás

    Curitiba, Paraná, Paraná, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sales Operations ManagerLocation: Curitiba, BR (Onsite role)Job description:Serving as liaison between client and Vendor development and operational teamProactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forwardOptimize program operations with a focus...

  • Sales Operations Manager

    1 semana atrás

    Curitiba, Paraná, Brasil Clínica Da Cidade Tempo inteiro

    Role: Sales Operations Manager Location: Curitiba, BR (Onsite role) Job description:Serving as liaison between client and Vendor development and operational team.Proactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forward.Optimize program operations with a...

  • Sales Operations Manager

    1 semana atrás

    Curitiba, Paraná, Brasil Clínica Da Cidade Tempo inteiro

    Role: Sales Operations Manager Location: Curitiba, BR (Onsite role) Job description: Serving as liaison between client and Vendor development and operational team. Proactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forward. Optimize program operations with...

  • Senior Delivery Manager

    2 meses atrás

    Curitiba, Paraná, Paraná, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

  • Senior Delivery Manager

    4 semanas atrás

    Curitiba, Paraná, Paraná, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

  • Senior Delivery Manager

    1 semana atrás

    Curitiba, Paraná, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

  • Service Delivery Manager

    1 semana atrás

    Curitiba, Paraná, Brasil Wipro Technologies Tempo inteiro

    Role:Sales Operations Manager Location: Curitiba, BR (Onsite role)Language: Portuguese + English Job description: Serving as liaison between client and Vendor development and operational teamProactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forwardOptimize...

  • Service Delivery Manager

    1 semana atrás

    Curitiba, Paraná, Brasil Wipro Technologies Tempo inteiro

    Role: Sales Operations ManagerLocation: Curitiba, BR (Onsite role)Language: Portuguese + EnglishJob description:Serving as liaison between client and Vendor development and operational teamProactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forwardOptimize...

  • Operations manager

    1 semana atrás

    Curitiba, Paraná, Brasil PROATIVA RH Tempo inteiro

    Serving as liaison between client and vendor development and operational team, proactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forward.Beneficios:A Combinar;Formação Acadêmica:Ensino superior completo em áreas correlatas.Experiência:Diverse...

  • Service Delivery Manager

    1 semana atrás

    Curitiba, Paraná, Brasil Wipro Limited Tempo inteiro

    Curitiba, Brazil DOP SLHJob Description:Role: Sales Operations ManagerLocation: Curitiba, BR (Onsite role)Language: Portuguese + EnglishJob description: Serving as liaison between client and Vendor development and operational team Proactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to...

  • Operations manager

    2 semanas atrás

    Curitiba, Paraná, Paraná, Brasil PROATIVA RH Tempo inteiro

    Serving as liaison between client and vendor development and operational team, proactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forward.Beneficios:A Combinar;Formação Acadêmica:Ensino superior completo em áreas correlatas.Experiência:Diverse...

  • Operations manager

    Há 3 dias

    Curitiba, Paraná, Paraná, Brasil Proativa RH Tempo inteiro

    Serving as liaison between client and vendor development and operational team, proactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forward.Beneficios:A Combinar;Formação Acadêmica:Ensino superior completo em áreas correlatas.Experiência:Diverse...

  • Especialista de Sales Operations

    1 semana atrás

    Curitiba, Paraná, Brasil Doctoralia Brasil Tempo inteiro

    Descrição da empresaA Docplanner desenvolve um software de gerenciamento de consultas online líder mundial para o setor de saúde no modelo SaaS. Ajudamos médicos e clínicas a digitalizar suas práticas e oferecer uma experiência excepcional ao paciente em mais de 13 países. Também administramos um marketplace que permite que 80 milhões de pacientes...

  • Senior Manager

    1 semana atrás

    Curitiba, Paraná, Brasil Wipro Limited Tempo inteiro

    Curitiba, Brazil DOP SLHJob Description:Role: Sr. Delivery Manager - Ad SalesLocation: Onsite in CuritibaLanguage: Portuguese + EnglishPrincipal Responsibilities Manage the overall performance and governance of the Statements of Work (together with Vendor Account Manager) Manage the daytoday operations in accordance with requirements and SLAs set out in this...

  • Senior Project Manager

    1 semana atrás

    Curitiba, Paraná, Brasil Group Trucks Operations Tempo inteiro

    Senior Project ManagerLocation:Curitiba, BR, Position Type:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect...

  • Operations Readiness

    1 semana atrás

    Curitiba, Paraná, Brasil Iqtalent Tempo inteiro

    NES Fircroft has a unique opportunity for a senior-level Operations Readiness & Start Up Manager, supporting the integration of a portfolio of high value projects into operations at a giant producing oilfield in Iraq.The assignment is on a 12-month renewable contract, working on a 28/28 rotation.Role synopsis Our client is undertaking a large number of...

  • Project Manager

    1 semana atrás

    Curitiba, Paraná, Brasil Iqtalent Tempo inteiro

    Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today To see what career opportunities we have available, explore below to find your next careerThe project...

  • Sales Practioner

    1 semana atrás

    Curitiba, Paraná, Brasil Wipro Technologies Tempo inteiro

    The Director is accountable for the management of existing focus accounts (farming) in DOP (Digital Operations and Platforms). This role is responsible for driving profitable growth from the accounts by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. Must have 5+ years experience working with New...

  • Lead Account Manager – Iraq

    1 semana atrás

    Curitiba, Paraná, Brasil Iqtalent Tempo inteiro

    Join the industry leader to design the next generation of breakthroughsLead Account Manager – Iraq The Sales Account Manager is responsible for managing and growing fast-growing accounts within the UOP LST organization. The LST business is expected to grow (>30%) as result of economic recovery from COVID as well as gain SOD from the competition. The LST...