![Braga Soluções Em Ti](https://media.trabajo.org/img/noimg.jpg)
Ticket Manager
1 semana atrás
Responsabilidades:_
- Realizar a Gestão da fila de Tickets, controlando, distribuindo, priorizando, categorizando e garantindo atendimento das demandas (incidentes, solicitações, consultas e mudanças) conforme os processos definidos e os níveis de serviços acordados com as áreas internas, clientes e fornecedores.
- Será responsável pelo acompanhamento dos SLA's dos Tickets;
- Responsável por acompanhar, interagir, cobrar e atualizar o escalonamento
- Responsável pelo agendamento de visitas semanais e agenda de carros.
Requisitos _
- Ensino médio Completo; desejável cursando / completo superior.
Benefícios:
- Assistência médica
- Assistência odontológica
- Seguro de vida
- Vale
- refeição
- Vale
- transporteHorário de trabalho:
- De segunda à sexta
- feira
- Turno de 8 horasTipos de pagamento adicional:
- 13o salário
- Hora extraPergunta(s) de seleção:
- Pretensão Salarial
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