Client Experience Manager

Key ResponsibilitiesThe Client Experience Manager is responsible for overseeing the daily operations of the Client Experience (CX) departments to deliver exceptional service experiences.Main AccountabilitiesManage front-office and back-office workflows to ensure service level agreements are met.Lead performance evaluations and provide coaching to CX...

We are seeking a Customer Experience Manager to oversee the development and implementation of strategies to improve the overall customer experience. This role will involve working closely with cross-functional teams to ensure that customer needs are being met and exceeded.Key Responsibilities:Develop and implement customer service policies and...

Job DescriptionThe Product Experience Manager will be responsible for analyzing product metrics and labelling results to identify insights, gaps, and pain points.This role requires strong analytical-thinking and problem-solving experience, as well as the ability to influence across functional boundaries and/or globally.About Meta

Workplace Experience ManagerAt TikTok, we're committed to creating an exceptional workplace experience that drives productivity and employee satisfaction. As our Workplace Experience Manager, you'll play a key role in developing and implementing strategies that enhance our regional offices and foster a vibrant work environment.Key Responsibilities:Lead and...

Client Success Manager Job DescriptionAt Argus Media, we're seeking an experienced Client Success Manager to join our team. As a key member of our client-facing team, you'll be responsible for ensuring our clients are fully aware of the content they've licensed and understand how to access it.Key Responsibilities:Provide comprehensive client support,...

Job OverviewWe are seeking a highly skilled Customer Experience Manager to join our Spanish Speaking LATAM team in Sao Paulo. As a key member of our customer experience organization, you will be responsible for driving operational excellence and delivering exceptional customer experiences across our México, Argentina, and Chile operations.

We are seeking a dedicated and proactive Customer Experience Manager to join our team at Pro Coffee Gear, a rapidly expanding e-commerce company.**Key Responsibilities:**Create accurate quotes and invoices through Shopify, QuickBooks, and other sales channels, ensuring timely delivery.Handle client queries about equipment, coordinate professional...

About the Role:As a Strategic Client Manager at Reedexpo, you will be responsible for managing key and strategic clients for our product and supporting the Product Manager in servicing event anchors. Your key responsibilities will include conducting sponsorship sales, creating Special Projects, and developing customized partnerships to maintain client...

About UsEscalada is a leading provider of customer experience solutions, dedicated to delivering exceptional service to our clients.Job DescriptionThe Customer Experience Solutions Manager will be responsible for leading initiatives to map customer journeys and identify opportunities to improve the customer experience. This role requires strong communication...

We are seeking a highly skilled Strategic People Experience Manager to join our team at Futuras Apostas. As a key member of our People Team, you will be responsible for delivering exceptional employee experiences and driving business growth through strategic people initiatives.The ideal candidate will have a strong background in HR, with a focus on talent...

Campaign Manager Role OverviewThe Campaign Manager will play a critical role in driving the success of our CRM marketing campaigns by overseeing and participating in the end-to-end execution of campaigns in Salesforce Marketing Cloud. This involves collaborating with cross-functional teams to deliver high-quality consumer experiences. Key responsibilities...

As a Customer Experience Manager at Zendesk, you will be responsible for creating a solid project plan aligned with business and technical requirements. You will ensure that deliverables are completed on schedule and outcomes are achieved as agreed.Key responsibilities include:Managing leadership level client communication, project governance, and...

We are a leading technology company, and we are looking for a talented individual to join our team as a Governo Account Manager.In this role, you will be responsible for managing the total customer relationship, driving revenue growth, and maintaining executive relationships in the government sector. You will also lead account planning, opportunity...

Role OverviewThe Customer Loyalty Specialist plays a crucial role in ensuring our customers are satisfied and their interactions with our brand are seamless and positive. This involves managing system administration tasks, conducting customer loyalty activities, and supporting the Customer Interaction Center (CIC) management to enhance experiences.Key...

Job Title: Senior Program Manager for Payments Acceptance and ExperienceAbout the Role:We are seeking a highly skilled Senior Program Manager to lead our Payments Acceptance and Experience program at Amazon. As a key member of our team, you will be responsible for sponsoring the coordination of project prioritization and next features along with our tech...

About PepsicoPepsiCo is a leading global food and beverage company, with iconic brands consumed more than a billion times a day in over 200 countries. In Brazil since 1953, the company has recognized brands such as QUAKER, TODDY, TODDYNHO, ELMA CHIPS, RUFFLES, DORITOS, EQLIBRI, GATORADE, KERO COCO, H2OH, PEPSI among others.Our CultureA career at Pepsico...

We're shaping the future of living, and we want you to be part of that journey.We are currently looking for an Operations Manager to join our Brazil team. The Operations Manager position is one of the most impactful and essential roles at Tabas. As an Operations Manager, your primary focus will be the implementation, adaptation and continuous improvement...

About the RoleThe Experience Manager is responsible for ensuring every aspect of our customer support processes are designed with our customers' needs in mind. He or she will create strategies for refunds and appeasements, defect reduction, and experiential improvements to enhance the overall customer journey.Key Responsibilities:Develop and implement...

About the RoleWe are seeking a skilled Customer Experience Training Manager to join our team at Swarovski. As a key member of our Global CX Academy, you will be responsible for implementing and delivering high-quality training initiatives that drive business results.Key Responsibilities:Develop and execute comprehensive training programs for Cluster teams,...

At TikTok, we're looking for a skilled Client Solutions Manager to join our Global Business Solutions team in the Performance vertical. As a key member of our team, you'll be responsible for establishing and strengthening key client relationships, driving revenue, and providing best-in-class customer service to clients.Key Responsibilities:Partner with the...